Lead II - Software Testing

Functional Test Lead Key Responsibilities Lead functional discovery workshops with business, product, application, and testing stakeholders. Assess business processes, application landscape, testing scope, dependencies, and quality practices. Evaluate test coverage, requirements traceability, release readiness, and defect management processes. Identify gaps across functional testing, UAT support, governance, and operating models. Define future-state functional testing organization, roles, staffing, and knowledge requirements. Support KT, transition planning, shadow/reverse-shadow activities, and ownership transfer. Collaborate with Architecture, Automation, Performance, and TDM teams to shape the target-state testing model. Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations. Present assessment findings, risks, and improvement opportunities to client leadership. Required Experience 10+ years in Functional Testing or Quality Engineering with 5+ years leading testing programs or managed services engagements. 5+ years of experience in Facets healthcare system Experience in discovery, due diligence, transition assessments, and testing operating model evaluations. Strong healthcare payer domain expertise across Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI transactions. Proven experience in workforce planning, organizational design, and stakeholder management. Familiarity with Jira, qTest, Azure DevOps, and modern QE practices. Preferred Experience Healthcare payer managed services transformations. TCoE establishment and maturity assessments. Test Data Management exposure. AI-enabled Quality Engineering initiatives. CMS and regulatory testing programs.