AGM IT Delh

JOB PURPOSE

To lead, plan, implement, and manage IT infrastructure, technology systems, enterprise applications, networks, cybersecurity, vendor management, and end-user IT support for Real Estate projects, ensuring reliable, secure, scalable, and business-aligned technology solutions across project sites, corporate offices, operational facilities, and smart building environments.

The role is responsible for ensuring that IT systems are aligned with project delivery schedules, business requirements, corporate IT policies, cybersecurity standards, and technology roadmaps for Real Estate developments.

ORGANISATION CHART

Head – Projects >> AGM IT

KEY ACCOUNTABILITIES

Key Accountability

Key Activities / Responsibilities

Expected Outcomes

Plan, design, and implement IT infrastructure for new and existing Real Estate projects, including LAN, WAN, Wi-Fi, internet connectivity, server rooms, structured cabling, and network security.

Robust and scalable IT infrastructure available as per project and business timelines.

Ensure IT systems are aligned with project delivery schedules, business needs, operational requirements, and facility management requirements.

Technology readiness supports project execution, facility operations, and business continuity.

Evaluate, implement, deploy, upgrade, and manage business applications required for the Real Estate vertical, including user training and lifecycle management.

Effective adoption and usage of business applications across project and operating teams.

Support integration of enterprise systems with project operations and facility management requirements.

Seamless digital integration between project, operational, and facility management systems.

Manage OEMs, system integrators, IT service providers, AMC contractors, technical proposals, BOQs, specifications, commercial submissions, and service-level performance.

Cost-effective, timely, and SLA-compliant delivery by vendors and technology partners.

Lead IT helpdesk and user support activities, resolve system, network, hardware, and software issues, and ensure minimum downtime.

High system availability, user satisfaction, and uninterrupted business operations.

Implement IT security policies, access controls, antivirus, backup, disaster recovery solutions, and conduct audits and risk assessments in line with corporate IT and cybersecurity standards.

Secure, compliant, and resilient IT environment across Real Estate locations.

Support technology integration for CCTV, access control, video door phones, BMS, audio visual systems, smart home technologies, and data centre / server infrastructure.

Technology-enabled, smart, secure, and operationally efficient Real Estate facilities.

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

External Interfaces

Purpose

OEMs

Technology products, solutions, support, and upgrades

System Integrators

Implementation of infrastructure, networks, and technology systems

IT Service Providers

Operations support, AMC, field support, and managed services

Consultants and Contractors

Technical coordination, design alignment, and execution support

Telecom / Connectivity Providers

Internet, WAN, and communication connectivity services

INTERNAL INTERACTIONS

Internal Interfaces

Purpose

Head – Projects / MEP Head

Reporting, project alignment, execution priorities, and decision support

Project Teams

IT infrastructure planning and site execution

Facility Management Teams

Integration of technology systems with operational requirements

Corporate IT Team

Policy compliance, cybersecurity, architecture, systems standards

Finance / Commercial Teams

Budgeting, BOQs, commercial evaluation, vendor payments

Business Stakeholders

FINANCIAL DIMENSIONS

OTHER DIMENSIONS

EDUCATION QUALIFICATIONS

Bachelor’s Degree in Computer Science, IT, Electronics, or related field

RELEVANT EXPERIENCE

15 to 18 years in IT infrastructure, IT projects, networks, applications, cybersecurity, and vendor management

Real Estate, Construction, Hospitality, Integrated Townships, Large Campus Projects

COMPETENCIES