Key Performance Indicators (KPIs)
Fraud Detection & Investigation
•Lead and manage high-impact investigations into financial irregularities, control lapses, or misconduct across businesses based on intelligence inputs, whistleblower complaints, or suo-moto triggers.
•Issue System Improvement & Alert Notes on potential revenue leakages, resource misuse, or employee misconduct with recommendations for process correction.
•Conduct periodic and targeted fraud risk assessments across businesses to identify and mitigate fraud-prone areas in systems, policies, and processes.
•Supervise evidence collection, data analysis, interviews, and report preparation with actionable recommendations.
•Support E&I investigations by building intelligence networks within and outside the organization for timely input gathering.
•Liaise with HR, business leadership (SLT), and management assurance teams (MAG) for implementation of disciplinary or corrective actions post investigation.
•Present investigation findings effectively with conclusive evidence to drive prompt decision-making.
•No. of investigations initiated and closed within defined timelines
•No. of System Improvement/Alert Notes issued
•% of recommended corrective actions implemented by business teams
•Number of fraud risk assessments conducted annually
•Average turnaround time for report submission post-investigation
Data Analysis & Management
•Coordinate with functional heads to gather necessary financial, operational, and behavioral data for forensic analysis.
•Conduct pattern-based anomaly detection using data analytics tools to uncover revenue leakages, fraud, or policy violations.
•Maintain case-wise investigation documentation and intelligence logs to support legal or audit requirements.
•Prepare and submit monthly MIS, Whistleblower Trackers, and trend reports for senior management review.
•Accuracy and completeness of investigation data logs and reports
•% of investigations supported by analytical findings
•Timeliness and quality of reports submitted
KEY ACCOUNTABILITIES - Additional Details
Ethics Culture Building
•Design and conduct ethics and vigilance training across all group businesses and functions (e.g., Energy, Urban Infra, Sports, HR, FMS).
•Collect post-training feedback to fine-tune training content and delivery mechanisms.
•Promote values of transparency and integrity through institutional mechanisms and sensitization efforts.
•No. of ethics and vigilance training sessions conducted across businesses
•Average feedback score from training participants
•Reduction in repeat offenses/recurrence rate of past fraud types
Legal Advisory
•Analyze organizational policies, identify gaps in control mechanisms and recommend monitoring protocols to strengthen compliance.
•Maintain awareness of fraud trends and legal implications and adopt industry best practices in fraud prevention and detection.
•Brief external counsel or legal experts as needed during high-value or sensitive investigations
•No. of policy/process gaps identified, and recommendations made
•% adoption of recommended controls in revised policies
•Benchmarking updates on industry best practices shared per quarter
EXTERNAL INTERACTIONS
•Agencies, Vendors, Business consultants, Industry experts
INTERNAL INTERACTIONS
•CEOs, HODs, Employees across departments, MAG, HR
FINANCIAL DIMENSIONS
OTHER DIMENSIONS
EDUCATION QUALIFICATIONS
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B. Com/MBA/CA
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ACFE certified fraud examiner is preferred
RELEVANT EXPERIENCE
•10-12 years of experience in handling independent investigation for financial frauds and other corporate frauds
•Experience of having worked with investigation agencies, banks, insurance, telecom sectors and corporates is preferred
COMPETENCIES
•Investigation and Intelligence Management (Proficient)
•Financial Dimensions Management (Practitioner)
•Policy Development and System Updates (Proficient)
•Business Excellence Integration (Proficient)
•Data Management and Reporting (Proficient)
•Fraud and Risk Management (Proficient)
•Communication and Stakeholder Engagement (Proficient)
•Networking
•Personal Effectiveness
•Teamwork & Interpersonal influence
•Stakeholder Focus
•Entrepreneurship
•Capability Building
•Social Awareness
•Planning & Decision Making
•Execution & Results
•Strategic Orientation
•Problem Solving & Analytical Thinking