•4+ years of relevant experience in Trust & Safety, content moderation, compliance, investigations, platform integrity, or a related operational field, preferably supporting user-generated content platforms.
•Strong experience with policy enforcement, global safety policies, interpreting and enforcing policies in complex or ambiguous cases.
•Strong understanding of UGC in gaming (user-generated content) and modding communities or a related large-scale UGC platforms.
•Ability to assess incomplete, conflicting, or cross-platform evidence and communicate complex policy decisions to internal stakeholders.
•Demonstrate excellent judgment and decision-making, supported by strong analytical and investigative skills.
•Outstanding communication and interpersonal skills.
•Capable of working independently and with cross-functional teams across the organization.
•Experience using case-management, ticketing, documentation, or investigation tools like Jira, Confluence, Zendesk, is beneficial.
PLUSES
Please note that these are desirable skills and are not required to apply for the position.
•Experience in mentoring analysts or supporting team development.
•Prior experience in launching new moderation programs, workflows, tooling, or pilot operations.
•Passion for Rockstar Games and its gaming ecosystem.
•Familiarity in handling or participating in roleplaying, gaming or modding communities, particularly within the Grand Theft Auto and FiveM/RedM ecosystem.
•Good understanding on online investigations, platform abuse, creator monetization, marketplace risk, or live-service operations.
HOW TO APPLY
Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.
Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.
If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
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