Salesforce CRM Analytics Specialist

Birlasoft · IT Services & Consulting

Pune, India
On-site
Posted 18 days ago
Apply by 16 Jun 2027
Data & AI

About the job

Area(s) of responsibility

Empowered By Innovation

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Salesforce CRM Analytics Consultant

Experience: 4–6 Years

Location : Pune, 5 Days working from Office

Role: Drive analytics initiatives across manufacturing, sales, service, supply chain, and dealer ecosystems with focus on actionable insights.

Key Responsibilities

Develop dashboards, reports, and analytics solutions

Work with business teams to identify and deliver data-driven insights

Analyze data from DMS, CRM (Salesforce), ERP, and manufacturing systems

Support predictive analytics (forecasting, trends, anomaly detection)

Ensure data quality and reporting accuracy

Skills Required

Experience: 4–6 years in Analytics / BI

Tools: Salesforce Analytics

Strong SQL, basic Python/R (preferred)

Knowledge of data modeling & ETL concepts

Exposure to CRM, ERP, DMS datasets

Domain Understanding

Manufacturing / Automotive / Industrial processes

Sales, service, inventory, or dealer analytics

Education

Bachelor’s in Engineering / Data / Statistics (certifications preferred)

Success Metrics

Adoption of dashboards

Delivery of impactful insights

Contribution to business outcomes.

Apply on Birlasoft