Birlasoft Jobs in India

IT Services & Consultingbirlasoft.com(opens in a new tab)

326 open roles in India and remote · 348 worldwide

Birlasoft (IT Services & Consulting) has 326 open jobs in India, mostly in Pune, Bengaluru and Delhi NCR, across IT & Infrastructure, Software Engineering and Consulting & Strategy. Every job links to Birlasoft's own careers site and is refreshed hourly.

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15 Birlasoft jobs in India

4,47,774 worldwide jobs · 1,577 employers · Updated just now

Analyst Cloud & Infra Operations
Today
BirlasoftNoida, IndiaOn-site
Architect
Today
BirlasoftPune, IndiaOn-site
EBS SCM Subcontractor
Today
BirlasoftPune, IndiaHybrid
Java Full Stack Developer
Today
BirlasoftHyderabad, IndiaOn-site
Project Lead Blaze (App Development)
Today
BirlasoftBengaluru, IndiaOn-site
Project Manager
Today
BirlasoftNoida, IndiaOn-site
Specialist Business Analyst
Today
BirlasoftPune, IndiaOn-site
Specialist SFDC Data Cloud
Today
BirlasoftNoida, IndiaOn-site
Sr Application Developer
Today
BirlasoftPune, IndiaOn-site
Sr Engineer Testing Services
Today
BirlasoftBengaluru, IndiaOn-site
Sr Technical Lead App Development
Today
BirlasoftHyderabad, IndiaOn-site
Subcontractor
Today
BirlasoftHyderabad, IndiaOn-site
Technical Lead Testing Services
Today
BirlasoftBengaluru, IndiaOn-site
Technical Specialist App Development
Today
BirlasoftHyderabad, IndiaOn-site
Technical Specialist Cloud & Infra Engg
Today
BirlasoftBengaluru, IndiaOn-site

Analyst Cloud & Infra Operations

Birlasoft · IT Services & ConsultingOpen job page

Noida, India
On-site
Posted today
Operations & Supply Chain

Apply on Birlasoft

About the job

Area(s) of responsibility

Excellent verbal and written communication skills.

Strong customer service orientation with the ability to handle user queries professionally.

Strong understanding of computer hardware, software, and networking principles to troubleshoot technical issues effectively.

Extensive knowledge of Microsoft Intune or proficiency in other mobile device management technologies.

Expertise in providing remote support for mobile devices.

Respond to IT support requests via phone, chat, and email.

Download, install, and configure software based on user requirements.

Ensure proper use of applications, networks, and IT equipment.

Test and update existing software as required.

Escalate complex or advanced IT support cases to the appropriate teams.

Maintain IT documentation, including network, asset, and user details.

Document all actions taken, troubleshooting steps, and resolutions accurately in the ticketing system.

Support hardware troubleshooting, including coordination for replacement of equipment and peripherals such as computers, terminals, network devices, and server-related components.

Ensure optimal performance of computer networks and related systems.

Ability to work flexible shifts and adapt to changing work schedules.

Prior experience working in a Support Center or Service Desk environment.

Analyze issues and identify appropriate software or hardware solutions.

Understanding of ITIL concepts; ITIL Foundation certification preferred.

Good understanding of Microsoft applications, Microsoft 365, and Active Directory.

Ability to work independently with minimal supervision.