•Build and maintain clinical trials for customers.
•Collaborate with customers and internal resources to create accurate, complete and fully functional clinical trials.
•Document study build requirements, changes, and overall project tasks and timelines.
•Test clinical trials developed to ensure accuracy prior to moving into Quality Assurance.
•Execute mid-study change requests to ensure project workflow is timely and accurate.
•Maintain study fixes for all clinical trials based on Technical Support Services escalation processes.
•Participate in Customer and Management meetings as needed.
•Oversee Clinical Development as needed to resolve technical issues.
•Troubleshoot incidents escalated to Clinical Development following Customer Care escalation processes.
•Estimate and assign project tasks to ensure workload is properly managed and distributed across the team.
•Work with stakeholders and customers to create and map requirements and convert them to reports.
•Identify and map data and create new reports using SQL queries.
•Develop software in compliance with industry regulations such as 21 CFR Part 11.
