Head of Sales Development (SDR)

Position title: SDR Manager / Sales Development Manager Location: Noida Experience: 7–10 Years Industry: B2B SaaS / Enterprise SaaS Skill set : SDR Team Leadership | Outbound & Inbound Sales | B2B SaaS | Pipeline Generation | Sales Development | Lead Generation | Forecasting | CRM | Sales Engagement Tools | Coaching & Performance Management | Account-Based Prospecting | Revenue Operations Key Responsibilities Build, lead, and scale the SDR/BDR team, including hiring, onboarding, training, and performance management. Own outbound prospecting strategies across email, LinkedIn, cold calling, and other channels. Generate qualified meetings and sales pipeline for Account Executives. Define and refine ICP, target account lists, messaging, and prospecting strategies in collaboration with Sales and Marketing. Set and monitor SDR KPIs including activity volume, connect rates, meetings booked, SQLs, and pipeline contribution. Develop and maintain SDR playbooks, call scripts, email sequences, and objection-handling frameworks. Work closely with Marketing to convert MQLs into qualified sales opportunities through timely follow-ups. Manage SDR tools and systems, including CRM, sales engagement platforms, intent data, and dialers. Conduct regular 1:1s, call reviews, role-plays, and pipeline reviews to coach and develop SDRs. Forecast pipeline generation and provide regular performance reports to Sales leadership. Collaborate with Revenue Operations on territory planning, lead routing, and sales processes. Identify and test new prospecting channels, tools, and outbound strategies to improve top-of-funnel performance. Required Qualifications 7–10 years of experience in sales development, business development, or inbound/outbound sales. 2–3+ years of experience managing SDR/BDR teams, preferably in B2B SaaS. Proven experience in building or scaling SDR functions and achieving pipeline generation targets. Strong understanding of outbound sales methodologies, account-based prospecting, and multi-touch cadences. Hands-on experience with tools such as Outreach, Salesloft, Apollo, HubSpot, Salesforce, or similar platforms. Strong coaching, communication, people-management, and performance-management skills. Data-driven approach with experience managing KPIs, forecasting, and CRM reporting. Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience. Preferred Experience Experience selling into CX, Market Research, HR Tech, or Enterprise SaaS will be an added advantage. Key Skills #Hiring #SDRManager #SalesDevelopmentManager #SalesLeadership #B2BSaaS #SaaSJobs #SalesJobs #BusinessDevelopment #SDR #BDR #HiringNow