Customer Support Intern
Sid's Farm · Consumer Goods (FMCG)
- Bengaluru, India
- On-site
- Posted 22 days ago
- Customer Service & Support
About the job
Experience: 0-3months
Customer Support Intern
Location: Bangalore (Koramangala, Near Sony Signal)
Internship Duration: 3–6 Months
Stipend: ₹5,500 per Month
Work Timings: 5:30 AM – 10:00 AM
Working Days: 6 Days a Week
Week Off: Rotational
About Sid's Farm
Sid's Farm is a fast-growing D2C dairy brand committed to delivering 100% pure and high-quality dairy products. We serve thousands of families with a promise of purity, quality, and customer satisfaction.
Roles & Responsibilities
Handle customer queries, requests, and complaints through various support channels.
Provide prompt and professional assistance to customers.
Maintain records of customer interactions and feedback.
Understand customer concerns and escalate issues when required.
Support the team in resolving customer issues efficiently.
Build positive relationships with customers and ensure a great customer experience.
Identify recurring customer concerns and share insights with the team.
Skills Required
Good verbal communication skills in Kannada and English.
Positive attitude and willingness to learn.
Basic computer knowledge.
Ability to handle customers politely and professionally.
Strong listening and problem-solving skills.
Eligibility
Freshers and students can apply.
Immediate joiners preferred.
Candidates looking to gain experience in Customer Support are encouraged to apply.
Benefits
Hands-on experience in customer service operations.
Opportunity to work with a growing FMCG/D2C brand.
Practical exposure to customer relationship management.
Internship completion certificate (as per company policy).