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Customer Service Executive - Two Wheeler Loans - Siliguri - Sona Wheels - CSE*

Tata Capital · Banking & Financial Services

  • West Bengal, India
  • On-site
  • Posted today
  • Apply by 4 Nov
  • Customer Service & Support

About the job

Job Description

Company's representative - Rendering company's financial services into the market / assigned counters.

Acts as a communication channel between the management & the Channel Partners.

Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.

Customer touch point - Meets customers and pitch schemes according to their requirements.

First line of control - Ensures customers meets the funding norms.

Follow up with customers to ensure satisfaction & positive feedback after sales-service.