Associate Analyst - Executive Assistant Support - Hyderabad

Deloitte USI (US-India offices) · Consulting & Professional Services

Hyderabad, Telangana, India
On-site
Posted 5 days ago
Operations & Supply Chain

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About the job

Join our team of dedicated enabling area professionals in Deloitte US’ organization in India (USI) who support global teams. The Enterprise Business Solutions (CBS) organisation in the support from the Extended Delivery Centre (EDC) in USI.

We are looking to recruit outstanding individuals to become a pivotal part of our Leadership Support Centre team within Business Support Services. The role will be of interest to those who have a positive attitude, willingness to learn with good organisational skills. Ingenuity, resilience, and integrity, with an ability to use your own initiative to resolve problems quickly will be key to success in this role.

Work you’ll do

Ideal candidates will be looking to start a career in Business Support Services. You will have access to a comprehensive support and training package designed to equip you with the skills and competence that will be invaluable to you if you wish to explore a career as either an Executive Assistant or other roles within Deloitte.

Responsibilities of the role include:

Support member firm Executive Assistants (EAs) in submitting expense claims, the reconciliation of American Express statements, booking meeting rooms and creating travel itineraries on behalf of Partners using the required Deloitte systems to do so in line with policy

Support with and respond to ad hoc requests and general queries from EAs in a timely manner

Manage requests and tickets through the ESS Service Portal (Service Now) in line with ESS best practice

Adhere to Quality Assurance policies by filing all deliverables, as well as all correspondence with EAs and other requestors in the designated Microsoft Teams folders

Understand and adhere to the Deloitte Travel & Expenses policy

Update service documentation and training manuals (SOPs, Process Maps and SIPOCs) when required

Out-of-Office alternative contact: Supporting the movement of client emails during periods of absence and leave of Senior Directors

Building strong relationships with key client EAs

Establishing a rapport with key stakeholders, partners, directors, and staff

Cover during periods of holiday and sickness

Ad hoc projects/tasks for senior directors and associate partners

Working effectively in diverse teams within an inclusive team culture where people are recognised for their contribution

The team

This is an opportunity to join a new and dynamic team, critical for the delivery of fast-paced business support to our Senior Director/Associate Partner community in the member firm and working out of our Hyderabad office of USI.

Qualifications

Required:

Any Graduate fresher or an experienced candidate with less than 11 months of experience in Executive assistant roles

Good working knowledge of Microsoft office (Word, Excel, PowerPoint, Outlook)

Ability to plan, prioritise, multi-task and manage own workload to tight deadlines

Proactive and creative approach to problem solving - ability to 'think outside the box'

Diligent, conscientious and with a strong attention to detail

Strong written and verbal communication skills; ability to draft own correspondence

Team Player

Work Location: Hyderabad

Work Timings: 2 Pm to 11 PM

Apply on Deloitte USI (US-India offices)