Interview prep

Designing for Uncertainty & Trust Interview Questions

6 subtopics, 132 questions. All 132 carry a written answer.

UX for uncertainty and confidence display

  • When should you show a confidence score to a user, and when should you hide it?
  • Describe three ways to communicate uncertainty without displaying a number.
  • What is the risk of showing a percentage confidence that users cannot interpret?
22 questions · 22 answered

Designing for failure and graceful degradation

  • What should happen in the UI when the model returns nothing usable?
  • Design the fallback experience for an AI feature when the provider is down.
  • Explain the difference between failing loudly and failing silently, and which you prefer.
22 questions · 22 answered

Human-in-the-loop product design

  • When should a human be required to approve an AI action rather than merely able to?
  • Design the review interface for a human checking 200 AI-generated outputs an hour.
  • Explain how review fatigue undermines a human-in-the-loop design.
22 questions · 22 answered

Feedback loops and data flywheels

  • Design the feedback mechanism for an AI feature where users rarely click thumbs down.
  • Explain the difference between explicit and implicit feedback signals.
  • What implicit signals tell you an output was bad?
22 questions · 22 answered

Trust, transparency and explainability in UX

  • What does a user need to see to trust an AI recommendation?
  • Explain the difference between explainability and transparency in a product context.
  • How do citations change user behaviour, and what happens when they are wrong?
22 questions · 22 answered

Onboarding users to probabilistic products

  • Design the first-run experience for a user who has never used an AI feature.
  • How do you teach users what the AI can and cannot do without a manual?
  • Explain the role of example prompts in onboarding and their downside.
22 questions · 22 answered