U2xAI
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Designing for Uncertainty & Trust

Onboarding users to probabilistic products Interview Questions

22 questions. All 22 carry a written answer.

  1. #1Design the first-run experience for a user who has never used an AI feature.CaseIntermediate
  2. #2How do you teach users what the AI can and cannot do without a manual?CaseIntermediate
  3. #3Explain the role of example prompts in onboarding and their downside.ConceptIntermediate
  4. #4What is the risk of an onboarding that oversells capability?ConceptFoundational
  5. #5How would you set expectations about errors during onboarding?CaseIntermediate
  6. #6Describe progressive disclosure for a complex AI feature.ConceptIntermediate
  7. #7Critique an onboarding that starts with a blank chat box.Artifact critiqueIntermediate
  8. #8How do you onboard a user into an agent product where the AI acts on their behalf?CaseAdvanced
  9. #9What does a good first success look like, and how do you engineer it?CaseIntermediate
  10. #10Explain how onboarding differs for users who are skeptical versus enthusiastic.ConceptAdvanced
  11. #11How would you teach prompt technique without calling it prompt engineering?CaseAdvanced
  12. #12Describe the onboarding metric you would optimize.ConceptIntermediate
  13. #13What happens when a user's first interaction produces a bad output?CaseAdvanced
  14. #14How do you onboard an enterprise team rather than an individual?CaseAdvanced
  15. #15Explain the role of templates and presets in reducing the blank-page problem.ConceptIntermediate
  16. #16Design the moment where you ask a user for the data the feature needs.CaseAdvanced
  17. #17How do you re-onboard existing users when the AI behaviour changes significantly?CaseAdvanced
  18. #18What is the right amount of friction in AI onboarding?ConceptAdvanced
  19. #19Describe how you would measure whether onboarding taught the right mental model.CaseAdvanced
  20. #20How does onboarding differ for a feature embedded in an existing workflow?ConceptIntermediate
  21. #21What onboarding content would you build for a feature with a narrow competence area?CaseAdvanced
  22. #22Design onboarding for a product I name.InterviewAdvanced