AI UX Design and Trust
Designing for AI Failure Interview Questions
What the product should do when the model returns nothing useful, how to fall back to a non-AI version instead of breaking, and how to help a user recover after an agent takes a wrong action.
- 22 questions with model answers
- 2 foundational · 9 intermediate · 11 advanced
Foundational Designing for AI Failure Questions
Intermediate Designing for AI Failure Questions
- Design the fallback experience for an AI feature when the provider is down.Case
- Explain the difference between failing loudly and failing silently, and which you prefer.Concept
- Describe three failure modes to design for before launch.Concept
- What error message would you write for a model timeout, and what would you avoid saying?Artifact critique
- What is the right undo experience for AI-generated changes?Case
- Describe the escalation path from AI to human and its design requirements.Case
- What should a rate-limited user see, and how do you avoid making it feel punitive?Case
- Describe the difference between a retry that helps and a retry that just costs money.Concept
- What failure telemetry does design need in order to improve the experience?Concept
Advanced Designing for AI Failure Questions
- How do you design a feature that degrades to a non-AI version rather than breaking?Case
- How should the product behave when the model produces output that fails a safety filter?Case
- Design the recovery path for a user whose agent took a wrong action.Case
- Explain the concept of a blast radius for an AI feature and how design limits it.Concept
- How do you design for the case where the model is confidently wrong?Case
- Explain how to design a kill switch that product can operate without an engineer.Concept
- How do you preserve user work when an AI operation fails midway?Case
- Design the experience for a partial result rather than a failure.Case
- What does graceful degradation look like for a multi-step agent?Concept
- How would you handle a failure that only affects a subset of languages or regions?Case
- Walk me through the failure states you would design for a feature I name.Interview