Designing for Uncertainty & Trust

UX for uncertainty and confidence display Interview Questions

22 questions. All 22 carry a written answer.

  1. #1When should you show a confidence score to a user, and when should you hide it?ConceptIntermediate
  2. #2Describe three ways to communicate uncertainty without displaying a number.ConceptIntermediate
  3. #3What is the risk of showing a percentage confidence that users cannot interpret?ConceptIntermediate
  4. #4Design the UI for a feature that is 70 percent confident in its answer.CaseAdvanced
  5. #5Explain how hedging language in generated text affects user trust.ConceptAdvanced
  6. #6How would you design an interface that encourages verification without being annoying?CaseAdvanced
  7. #7What visual patterns signal that content was AI-generated?ConceptFoundational
  8. #8Critique a design that presents an AI answer with the same authority as a database lookup.Artifact critiqueIntermediate
  9. #9How do you display uncertainty in a data extraction feature with 20 extracted fields?CaseAdvanced
  10. #10Describe the tradeoff between showing sources and cluttering the interface.ConceptIntermediate
  11. #11Explain when a binary confident-or-not display beats a graded one.ConceptAdvanced
  12. #12How should the interface change when the model's confidence is very low?CaseIntermediate
  13. #13What is the design response to a model that is well-calibrated versus poorly calibrated?ConceptAdvanced
  14. #14Design the empty state for an AI feature that cannot answer.CaseIntermediate
  15. #15How do you show uncertainty in a voice interface with no screen?CaseAdvanced
  16. #16Explain the risk of uncertainty displays that users learn to ignore.ConceptAdvanced
  17. #17What research would you run to test whether your uncertainty display works?CaseAdvanced
  18. #18Describe how uncertainty display differs for expert versus novice users.ConceptAdvanced
  19. #19How would you handle uncertainty in an agent that has already acted?CaseAdvanced
  20. #20What is the accessibility consideration for confidence indicators?ConceptIntermediate
  21. #21Design a confidence display for a medical information feature.CaseAdvanced
  22. #22Show me how you would redesign a confident-sounding AI answer to be honest instead.InterviewAdvanced