•Design and develop engaging learning experiences including e-learning modules, instructor-led training, videos, onboarding programs, product training, job aids, SOPs, assessments, quizzes, and other learning resources.
•Manage learning content from concept through development, review, launch, and continuous improvement.
•Create learning journeys, course outlines, storyboards, scripts, activities, simulations, and assessments aligned with specific learning objectives.
•Utilize innovation and AI tools to accelerate research, content development, storyboarding, visual creation, video and voice production, assessments, and rapid prototyping of learning experiences.
•Design learning experiences for U.S. audiences with strong attention to language, context, examples, and cultural relevance.
•Collaborate with Product, Operations, Marketing, Technology, and other teams to develop training for new products, processes, systems, and initiatives.
•Maintain and update existing training programs and learning resources as products, processes, and business needs evolve.
REQUIRED QUALIFICATIONS:
•5–10 years of experience in Instructional Design, Learning Experience Design, Training Content Development, or a similar role.
•Hands-on exposure to the U.S. market in developing learning or training content for U.S.audiences.
•Strong understanding of instructional design principles, adult learning methodologies, learning objectives, assessments, and learner engagement.
•Experience developing e-learning modules, videos, presentations, facilitator-led training, job aids, SOPs, assessments, and other learning materials.
•Proficiency with modern instructional design, e-learning, multimedia, LMS, video, or content creation tools.
•Ability to use AI thoughtfully to accelerate content creation while maintaining accuracy, quality, learner relevance, and sound judgment.
•Ability to collaborate effectively with subject matter experts and cross-functional teams while independently driving projects from concept to completion.
•Strong attention to detail, ownership mindset, high integrity, and positive attitude.
•Comfortable working in a 100% remote environment and collaborating with teams across India and the U.S.
