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Subject Matter Expert, MMPT

Amazon · Retail & E-commerce

  • Chennai, Tamil Nadu, India
  • On-site
  • Posted today
  • Operations & Supply Chain
  • full-time

About the job

Subject Matter Expert at Amazon work on manual testing for the applications and product at the user level. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team.

Key job responsibilities

Perform test case execution and report bugs accurately

Provides floor support to DAs on clarifying their queries during execution

Can deal with ambiguity in the system, has clear understanding of product/Project and is less dependent on work instructions

Comes up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.

Involved in creating test data and test execution in a timely, clear and concise manner

Takes part in Adhoc testing like Exploratory testing, Bug Bashes and find customer centric bugs

Give feedback on coverage, quality of test instructions, automation needs to the QA team.

Basic qualifications

1+ years of quality assurance testing experience
Bachelor's degree, or Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
1+ years of quality assurance engineering experience, or Bachelor's degree in computer science or equivalent
Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
Experience understanding product and technical requirements and interfacing with Product/Technology teams

Preferred qualifications

1+ years of quality assurance engineering experience, or Bachelor's degree within last 12 months in computer science, computer engineering, or related field
Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
Ability to understand technical specifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.