Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
•Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives
•Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
•Worked towards preparation of requirements management plan, business and functional requirement documents
•Created data flow diagrams and process flow diagrams to facilitate better system understanding
•Follow project plans for executing projects using Agile as well as Waterfall
•Methodologies to ensure the project are delivered on time and beyond customer expectations
•Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
•Develop predictive models and algorithms to solve complex business problems
•Implement and maintain data pipelines using SSIS
•Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
•Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions
•Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
•Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
•Ability to define the Application Intent & Artifacts
•Designing and providing scalable solution for Applications & practice needs
•Managing & Mentoring Scrum Team and Project Team
•Building Capability Decks for the practice
•Representing Offshore Team
•Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements
Required Qualifications:
•5+ years of overall experience in Software Development
•3+ years of relevant Salesforce Experience
•2+ years of experience in lightening/LWC
•2+ years of experience as a technical lead
•2+ years of experience in data science, Python programming
•1+ years of ChatGPT , Prompt engineering experience
•1+ years of experience in FSL
•Solid Salesforce experience in customization
•Solid experience in Building Integrations
•Proficiency in SSIS and experience with data integration techniques
•Good understanding of Sales, Service & Community Clouds
•Good understanding of SFDC object and able to defining custom objects
•Requirement elicitation
•Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models
•Proven solid analytical and problem-solving skills
