Senior Manager Transition

Purpose/Essence of the role: Lead and manage transition projects on schedule within budgets, with high CSAT in line with contractual obligations. Create knowledge base, execute timeline, resource allocation & budget, coordinate implementation and ensures compliance.

 Develop an understanding of the E2E Solution and value being proposed as part of the overall Solution.

 Draft the transition solution during the RFP and solution cycle in coordination with all the cross functional teams as per need.

 Responsible for E2E service Transition, handling virtual teams and influencing stakeholders to meet Programme/project objectives.

 Control an engagement transition budget allocated, ensuring all activities defined in the project plan are done within the approved limits.

 Align customer to follow well defined transition methodology, customize approach in line with customer environment.

 Produce relevant reports accurately, at agreed frequency & in a timely manner to provide status update on Transition to all stakeholders.

 Monitor the project/program ensuring all risks are captured & mitigations actions put in place and issues are resolved if timely manner.

 Develop & maintain communication at all levels across the project organization to facilitate smooth & effective change management leading to effective delivery of project.

 Conduct periodic project governance meetings amongst stakeholders to review plan Vs progress.

 Focus on continuous process improvement by identifying areas and participate in team and organization wide initiatives.

Educational requirements

Graduate

Transition->Standard Transition

Experience: 8-15 years