Senior Manager
EXL · IT Services & Consulting
- Tamil Nadu, India
- On-site
- Posted today
About the job
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RFP / RFI / RFQ Management
Develop high-quality responses to RFPs, RFIs, RFQs, tenders, and customer questionnaires .
Understand customer requirements and translate them into clear, structured, and compelling solution responses.
Coordinate with relevant internal stakeholders to gather technical, functional, commercial, and operational inputs.
Pre-Sales & Solution Consulting
Act as a Subject Matter Expert (SME) during the sales and pre-sales lifecycle.
Support sales teams in understanding customer requirements and positioning appropriate solutions.
Participate in solution discussions and help articulate technical and business value to customers.
Solution Demonstrations & Proof of Concepts
Prepare and deliver product demonstrations, solution walkthroughs, presentations, and proof-of-concepts (POCs) as required.
Tailor demonstrations and solution presentations based on specific customer requirements and use cases.
Address customer questions during technical and solution discussions.
Proposal & Documentation
Create comprehensive solution proposals, Statements of Work (SOWs), technical write-ups, estimates, presentations, and other pre-sales documentation .
Ensure proposals clearly capture scope, solution approach, assumptions, dependencies, and deliverables.
Maintain consistency and quality across customer-facing documentation.
Reusable Solution Assets
Develop and maintain reusable pre-sales and solution assets including:
Presentations and pitch decks
Case studies
Solution and architecture diagrams
Proposal templates
Technical and functional content
Customer-specific solution collateral
Customer Engagement
Participate in customer meetings, workshops, requirement-gathering sessions, solution discussions, and presentations .
Understand customer business challenges, requirements, and expected outcomes.
Collaborate with internal teams to convert customer needs into practical solution approaches.
Cross-Functional Collaboration
Work closely with Sales, Delivery, Product, Engineering, Architecture, and Operations teams throughout the opportunity lifecycle.
Coordinate inputs from multiple stakeholders to ensure timely and accurate proposal submissions.
Support smooth transition of finalized solutions from pre-sales to delivery teams.
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Strong experience in pre-sales, solution consulting, solution engineering, business consulting, or a related role .
Experience preparing and responding to RFPs, RFIs, RFQs, tenders, and customer questionnaires .
Strong capability in developing solution proposals, SOWs, presentations, estimates, and technical documentation .
Experience conducting customer presentations, product demonstrations, solution walkthroughs, and workshops .
Ability to understand customer requirements and translate them into structured business and technical solutions.
Strong written and verbal communication skills , with the ability to interact effectively with customers and internal stakeholders.
Excellent presentation, documentation, analytical, and problem-solving skills.
Ability to work collaboratively with cross-functional teams and manage multiple pre-sales activities simultaneously.
Good understanding of solution architecture and technology concepts , with the ability to communicate technical information clearly to both technical and non-technical audiences.
Strong proficiency in developing professional presentations and customer-facing documentation.
Experience or domain knowledge in US Healthcare is an added advantage.
Master Degree with experience in specific field