Senior Executive
EXL · IT Services & Consulting
- Noida, Uttar Pradesh, India
- On-site
- Posted today
About the job
We are seeking a detail‑oriented Senior Executive to join our Workers Compensation line of business within the IMU Insurance P&C team. The role involves reviewing and validating claim documents, updating claim information per established procedures, and ensuring all transactions are processed accurately and efficiently while meeting productivity and quality targets.
Review and identify different types of claim‑related documents.
Verify and update claim information according to set requirements and procedures.
Research and gather Workers Compensation claim data from internal and external sources.
Process transactions in compliance with desktop procedures and company policies.
Achieve individual productivity and quality goals on a daily basis.
Integrate procedural changes into daily workflow promptly.
Provide quality reviews to ensure accuracy of claim entries when required.
Maintain compliance with regulatory and internal audit standards.
Collaborate with team members and other departments to resolve claim issues.
Escalate complex or high‑risk claims to senior management as needed.
Bachelor’s degree in Business, Finance, Insurance, or related field.
2–4 years of experience in insurance claims processing, preferably Workers Compensation.
Basic experience in reviewing documents and validating information.
Proficiency with claim management systems and Microsoft Office suite.
Strong attention to detail and analytical skills.
Ability to meet defined productivity and quality metrics.
Excellent written and verbal communication skills.
Knowledge of Workers Compensation regulations and procedures.
Adaptability to procedural changes and continuous improvement initiatives.
Team‑oriented mindset with a proactive problem‑solving approach.