Senior Director, Head of Program Management, VCA-X (Program/Portfolio Management and Consulting)

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary

Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, technology, payments and economics, VCA solves the most strategic problems for our clients.  VCA's core client segments include issuers, acquirers, merchants, fintech's, payment enablers and governments.

VCA-X is VCA's global delivery capability, designed to scale high-value solutions across Regions through multidisciplinary teams, common delivery standards, AI-enabled assets, and continuous learning from delivery. Working in partnership with Regional teams and Practice Areas, VCA-X enables consistent, efficient, and scalable delivery while maintaining client and market relevance.

Program Management is a core pillar of the VCA-X operating model. It provides the integrated planning, orchestration, and delivery management required to scale delivery across multiple use cases, teams, and geographies.

The role operates as one of three core delivery leadership pillars within VCA-X, alongside Specialist & Consulting Delivery and Data & Analytics Delivery.  It will form part of the VCA-X Leadership Team, and report directly to the Head of VCA-X.

The Senior Director, Program Management, VCA-X will build and lead the integrated delivery engine that enables VCA-X to operate and scale globally.

This leader will establish the operating disciplines, planning processes, governance mechanisms, and delivery-management practices required to support VCA-X. Working closely with Regional leaders, Practice Areas, AI Build Team and VCA-X delivery teams, the Senior Director will translate approved opportunities into executable delivery plans, orchestrate capacity and mobilization, and ensure delivery commitments are realistic, transparent, and achievable.

Core responsibilities of the role include:

Delivery Engine & Operating Model

Portfolio Planning & Delivery Orchestration

Delivery Performance & Risk Management

Stakeholder Engagement & Partnerships

Team & Organizational Leadership

Why this is important to Visa

Scaling VCA-X is central to VCA's strategy for expanding delivery capacity, accelerating execution, and creating greater impact for clients globally.

This role is responsible for building the delivery engine that enables VCA-X to scale effectively. By creating transparency, predictability, and operational discipline across the portfolio, the Senior Director will help ensure that VCA-X can deliver high-quality outcomes consistently while supporting growth across Regions and use cases.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Basic Qualifications:

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.