Senior Consultant Solution Design

Infosys · IT Services & Consulting

Presales & Solution Design

Develop and present solutions for merchandising, category management, and retail operations.

Define transformation roadmaps and articulate value propositions to clients.

Contribute retail domain expertise to RFP/RFI responses, creating compelling proposals aligned with client challenges.

Develop presentations, POVs, and operating models for client discussions.

Competitive and Market Analysis

Create market intelligence on retail industry processes, trends, and benchmarks.

Client Engagement

Build strong relationships with client stakeholders.

Provide thought leadership and best practices to advance client maturity.

Practice Delivery & Transition

Post-deal closure, lead contractual activities including Statements of Work (SOW) and support MSA creation.

Drive resource planning, hiring, and team setup for new engagements.

Oversee knowledge transfer, transition planning, and process stabilization before handover to operations.

External Awareness

Promote the Retail IS practice capabilities through industry forums, client interactions, and thought leadership papers.

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Core Skills & Competencies

Retail Domain Expertise: Merchandising, Category Management, Store Operations.

Presales & Solutioning: RFP/RFI response, proposal creation, client presentations.

Transformation Expertise: Roadmap design, process optimization, change management.

Stakeholder Management: Strong communication and leadership skills for client-facing roles.

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Bachelor’s degree in Business, Retail Management, or related field

12–15 years of experience in Retail domain, with proven track record in presales and solution design.

Familiarity with industry tools and platforms for retail analytics and operations.

Educational requirements

MBA

Solution Design->Standard SD

Experience: 8-15 years