Senior Consultant - Package Implementation
LTIMindtree · IT Services & Consulting
- Pune, Hyderabad, Bhubaneswar, Mumbai, Noida, Bangalore
- On-site
- Posted today
- IT & Infrastructure
About the job
ServiceNow CMDB Operations Analyst
Key Responsibilities
Manage and maintain Configuration Items CIs in the ServiceNow CMDB
Perform CI onboarding updates relationship mapping and retirement activities
Ensure CMDB data accuracy through reconciliation and data quality checks
Support Discovery Service Mapping and CMDB governance processes
Generate CMDB reports and assist with audits and compliance reviews
Collaborate with Infrastructure Application and IT Operations teams
Required Skills
5-12 years of experience in CMDB or Configuration Management operations
Handson experience with ServiceNow CMDB
Strong understanding of CI lifecycle relationships and CMDB data models
Experience with CMDB reconciliation reporting and data quality management
Good analytical problemsolving and stakeholder management skills
Knowledge of ITIL Configuration Management processes