Process Specialist
Infosys · IT Services & Consulting
- Chennai, India
- On-site
- Posted 2 days ago
- Customer Service & Support
About the job
Transactional (3A): Transactional execution (80–90% structured + semi-structured work)
Perform schedule intake processing and title setup & changes (UPC, pricing, BIPAD)
Execute print order intake and data entry across systems (MRN, OneSource, etc.)
Process PO master forms, allocation inputs, and system updates
Responsibilities
Support Product Alert Notices (PAN), retailer authorization forms, and work orders
Perform data validation and reconciliation (basic level)
Handle transaction-level updates across multiple tools (MagCore, IMS, etc.)
Support publisher performance insights and reporting inputs
Technical requirements
BA/BS degree or equivalent business experience is preferred
~2-4 Years of experience ideally in a Media or related Industry
Basic understanding of order-to-cash / supply chain workflows
Working knowledge of Excel , Word & PPT
Experience in multi-system operations & exception-heavy environments
Stakeholder handling (internal + external coordination)
Ability to handle repetitive, high-volume work with accuracy
Additional responsibilities
Shift- Work full night shifts
Educational requirements
Bachelor of Arts,Bachelor Of Science
Experience: 2-4 years