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Process Specialist

Infosys · IT Services & Consulting

  • Chennai, India
  • On-site
  • Posted 2 days ago
  • Customer Service & Support

About the job

Transactional (3A): Transactional execution (80–90% structured + semi-structured work)

Perform schedule intake processing and title setup & changes (UPC, pricing, BIPAD)
Execute print order intake and data entry across systems (MRN, OneSource, etc.)
Process PO master forms, allocation inputs, and system updates

Responsibilities

Support Product Alert Notices (PAN), retailer authorization forms, and work orders
Perform data validation and reconciliation (basic level)
Handle transaction-level updates across multiple tools (MagCore, IMS, etc.)
Support publisher performance insights and reporting inputs

Technical requirements

BA/BS degree or equivalent business experience is preferred
~2-4 Years of experience ideally in a Media or related Industry
Basic understanding of order-to-cash / supply chain workflows
Working knowledge of Excel , Word & PPT
Experience in multi-system operations & exception-heavy environments
Stakeholder handling (internal + external coordination)
Ability to handle repetitive, high-volume work with accuracy

Additional responsibilities

Shift- Work full night shifts

Educational requirements

Bachelor of Arts,Bachelor Of Science

Experience: 2-4 years