ODSP Ranger (Lead - L2)

Astreya Consultancy · IT Services & Consulting

Demonstrated experience of M365 technologies (Preferably MS 900 Certification)

Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.

Experience with SharePoint Online architecture, site collections, and permissions management.

Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.

Experience with SharePoint farm architecture, configuration, and troubleshooting.

Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.

Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).

Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Required/Minimum Qualifications

3+ years prior product, customer support and/or technical support experience.

Language Qualification: English Language: fluent in reading, writing, and speaking.

3+ years prior product, customer support and/or technical support experience