Key Account Manager

Takeda · Healthcare & Pharma

Mumbai, Mahārāshtra, India
On-site
Posted 14 days ago
Sales & Business Development
Full time

About the job

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Job Description

SA_KAM_D2_KAM_T - Key Account Management, Principal Analyst

Job Profile Summary

About the role:

The Key Account Management, Principal Analyst is responsible for retaining and strengthening client relationships. This role involves planning and strategizing to retain and expand current customer relationships, ensuring high-quality customer service, and resolving issues to retain clients. By engaging with clients and understanding their business requirements, this role contributes to Takeda's mission.

How you will contribute:

Plan and strategize to retain and expand current customer relationships

Ensure high-quality customer service and resolve issues to retain current clients

Engage with clients to identify their business requirements and prepare proposals and quotations

Manage projects and processes independently with limited supervision

Coach and review the work of lower-level professionals

Occasionally lead small project teams and provide informal guidance to junior staff

Analyze situations and data, exercising judgment within established procedures

Skills and qualifications:

Applies basic forecasting techniques with guidance, developing a practical understanding of key concepts

Creates and delivers basic presentations, learning to engage audiences effectively with some guidance

Utilizes foundational sales strategies in simple situations, gaining practical sales management experience

Understands and applies basic business development principles in controlled environments with supervision

Communicates effectively with ongoing supervision, building interpersonal skills

Operates basic Salesforce features, performing simple tasks with guidance

Manages time effectively in straightforward situations, developing time management skills with coaching

Demonstrates self-motivation with regular encouragement, understanding basic motivational principles

Organizes and prioritizes tasks with ongoing coaching, developing organizational skills

Maintains professional composure and politeness with guidance, learning to handle duties effectively

Applies understanding of organizational operations and market dynamics in familiar business situations with support

Builds and maintains relationships, requiring guidance to engage effectively

As a senior professional, you're adept at solving a range of moderate scope and complexity problems, occasionally referring to policies and practices for guidance. Your work involves analyzing situations and data, exercising judgment within established procedures, and fostering productive relationships internally and externally. You possess solid knowledge of industry practices and contribute to departmental projects and goals, often engaging in frequent internal and external interactions. You may occasionally lead small project teams and provide informal guidance to junior staff, all while working with minimal guidance yourself.

Locations

Mumbai, India

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

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