IT Systems Analyst

nVent · Manufacturing & Industrial

Mumbai, India
On-site
Posted 11 days ago
IT & Infrastructure

About the job

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

SCCM (Current Branch – Operations)

Operate and maintain SCCM Current Branch environments

Create, modify, and troubleshoot:

Applications and deployments

Collections and queries

Boundaries and boundary groups

Content distribution to DPs

Perform client-side troubleshooting:

Software Center issues

Client health and communication failures

Content download and execution issues

Use logs and reporting for root-cause analysis (client and server side)

Microsoft Intune (Operational)

Manage Windows devices using Microsoft Intune

Deploy and troubleshoot:

Win32 applications

Configuration profiles

Compliance policies

Resolve common Intune issues:

Policy and app deployment failures

Enrollment and device sync issues

IME and device check-in problems

Support co-managed environments (SCCM + Intune)

Software Packaging

Package and maintain applications using:

PowerShell App Deployment Toolkit (PSADT)

SCCM Applications and Intune Win32 apps

Implement:

Reliable detection rules

Install/uninstall logic

Dependencies and supersedence

Troubleshoot complex installers:

User vs system context issues

Non-MSI and legacy installers

Maintain packaging standards and documentation

Patch Management & Compliance

Operate Windows patching via SCCM and/or Intune

Monitor and act on patch compliance reports

Troubleshoot patching issues:

“Not applicable” updates

Stuck or missing patch states

Windows Update agent and registry conflicts

Support security- and CVE-driven remediation efforts

Operational Support

Act as L2/L3 escalation for endpoint-related incidents

Perform deep troubleshooting using:

SCCM client logs

Intune Management Extension logs

Event Viewer and registry analysis

Create and run PowerShell remediation scripts

Proactively identify recurring issues and propose improvements

Required Technical Skills

Mandatory

SCCM Current Branch (hands-on operational experience)

Microsoft Intune (device and app management)

Windows 10 / Windows 11 enterprise management

PowerShell scripting (operations & remediation)

PSADT for application packaging

Windows patching fundamentals and troubleshooting

Expected Level (Medior)

Works independently on standard operational tasks

Troubleshoots issues beyond runbooks

Knows where to look: logs, registry, client behavior

Escalates only complex or architectural topics

Understands impact of changes in production environments

Nice to Have

Co-management experience

Autopilot operational support

Entra ID device concepts

Defender / security tooling integration awareness

Experience in large enterprise environments

Soft Skills

Structured troubleshooting mindset

Clear and concise ticket communication

Operational responsibility and ownership

Able to balance speed with stability

Comfortable working with Service Desk and Security teams

Typical Profile

~3–5 year’s experience in endpoint management

Strong SCCM foundation, actively working with Intune

Proven hands-on packaging and patching experience

Engineer mindset, not just task execution

WE HAVE:

A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com .

Commitment to strengthen communities where our employees live and work

We encourage and support the philanthropic activities of our employees worldwide

Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

Innovative & adaptable

Dedicated to absolute integrity

Focused on the customer first

Respectful and team oriented

Optimistic and energizing

Accountable for performance

Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

The Medior Endpoint Management Engineer is responsible for the day-to-day operational management, troubleshooting, and continuous improvement of Microsoft SCCM (Current Branch) and Microsoft Intune. This role is hands-on and production-focused, with strong responsibility for software packaging, patch compliance, and endpoint stability in an enterprise Windows environment. The engineer works independently on most operational tasks and escalations, while aligning with senior engineers on architecture and long-term roadmap decisions.

Apply on nVent