Director, Product Management (Crim Automation)

First Advantage Background · Consulting & Professional Services

IN_Bangalore_Virtual
On-site
Posted about 2 months ago
Product Management

What You'll Do

The individual in this role will support Product leadership in executing the strategic path of both current and future First Advantage products. The Product Director is a hands-on leader responsible for executing the product roadmap in alignment with finance, analytics, operations, implementation, and senior management to achieve revenue and cost efficiency goals. The Director will lead the end-to-end execution of Global Criminal and Public Record automation capabilities including web, API, and bulk data integrations that drive scalability, accuracy, and operational efficiency across global criminal record fulfillment. This role involves active involvement in product design, backlog management, and delivery execution. In addition to leading a team of Product Owners and Business Analysts, this role will personally drive product requirements definition, partner with engineering and data teams, and ensure successful delivery of high-impact automation solutions aligned to revenue, cost optimization, and customer experience goals.

Responsibilities:

Own and execute the product roadmap with direct accountability for delivery outcomes, timelines, and business impact

Lead a team of Product Owners and Business Analysts to ensure delivery of quality, innovation and customer value throughout the product development lifecycle

Partner closely with engineering, data, and operations teams to formulate, document, and validate tactical, actionable requirements for product development, define scalable architectures and ensure successful technical delivery

Actively engage in sprint ceremonies, backlog grooming, and release planning as both a product leader and individual contributor

Manage roadmap prioritization, trade-off decisions, and roadmap sequencing based on business value, operational efficiency, and technical feasibility

Establish and track KPIs for automation performance, including turnaround time, data accuracy, cost efficiency, and coverage expansion

Drive continuous improvement of automation frameworks to increase reusability, reduce manual intervention, and accelerate fulfillment cycles

What You May Need to Be Successful

Bachelor's degree in Business, Technology, or related field

Seven or more years related experience in Business Analysis, Product Management or related role, preferably in a global, public organization, including people management and practical agile experience

Experience coaching or mentoring product roles

Proven experience with product and software development tools, techniques and agile methodologies

Strong leadership skills with a track record of leading and growing high-performing teams

Critical thinker with the ability to balance short-term needs with long-term vision

Excellent communication and collaboration skills, with the ability to work effectively across different teams and levels of the organization

Ability to synthesize and analyze data from a variety of sources, identify issues, draw conclusions, and craft solutions

Ability to conduct and lead project meetings and track progress against stated strategies and timetables

A passionate commitment to user-centered design and development

Excellent problem-solving, organizational, analytical, and communication skills

Pragmatic Institute certifications are a plus

Certified Scrum Product Owner(CSPO), Certified Scrum Master (CSM) or Project Management Institute-Agile Certified Practitioner (PMI-ACP) is a plus

Project Management Institute (PMI), Certified Associate Project Management (CSPM) or Project Management Professional (PMP) certification is a plus

Excellent analytical and problem solving

Team player who can work flexible hours

Ability to work collaboratively in a fast paced, constantly changing environment

Excellent organizational and time management skills – ability to multi-task

Ability to change communication style to fit the situation and audience

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

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