CRM
Kalki Fashion · Retail & E-commerce
- Mumbai, India
- On-site
- Posted 7 days ago
- Sales & Business Development
About the job
Experience: 2
CRM
Job Summary:
The CRM role in the Kalki One Sales Team department involves managing customer relationships and interactions through the company's CRM system. The role requires a deep understanding of customer needs and preferences to enhance customer satisfaction and drive sales.
Roles and Responsibilities:
Implement and manage the CRM system to optimize customer interactions
Analyze customer data to identify trends and opportunities
Develop and execute CRM strategies to increase customer retention and loyalty
Collaborate with sales and marketing teams to align CRM initiatives with business goals
Provide training and support to team members on CRM best practices
Qualifications:
Bachelor's degree in Business Administration or related field
2 years of experience in CRM or related roles
Proficiency in CRM software, such as Salesforce or HubSpot
Strong analytical and problem-solving skills
Excellent communication and interpersonal abilities