Atlassian Platform Administration
•Administer and support Atlassian Data Center applications:
•Jira
•Confluence
•Bitbucket
•Manage projects, workflows, schemes, permissions, spaces, repositories, and user access.
•Configure and maintain high availability, performance, and scalability.
•Perform platform upgrades, migrations, patching, and CVE remediation.
•Manage integrations with enterprise tools and SDLC platforms.
•Troubleshoot application, infrastructure, and database-related issues.
•Implement security controls and governance policies.
ScriptRunner SME
•Serve as Subject Matter Expert (SME) for ScriptRunner across:
•Jira
•Confluence
•Bitbucket
•Develop and maintain:
•Groovy scripts
•Workflow validators
•Post-functions
•Event listeners
•REST endpoints
•Scheduled jobs
•Custom automation solutions
•Optimize business processes through automation.
•Support enterprise-wide ScriptRunner implementations and best practices.
•Review and govern custom scripts for performance and security.
Jenkins Administration
•Administer and support Open Source Jenkins platforms.
•Configure:
•Controllers/Masters
•Agents/Nodes
•Pipelines
•Shared Libraries
•Credentials Management
•Perform Jenkins upgrades and plugin lifecycle management.
•Troubleshoot build, deployment, and pipeline failures.
•Implement CI/CD best practices.
•Improve platform reliability, scalability, and security.
Automation & Scripting
•Develop automation solutions using:
•Shell Scripting (Linux/Unix)
•Python
•Groovy (ScriptRunner)
•Automate:
•User onboarding/offboarding
•Access reviews
•Health checks
•Backup validation
•Compliance reporting
•Platform maintenance activities
•Create reusable automation frameworks.
Java Development
•Develop and maintain Java-based plugins, extensions, and integrations.
•Build REST APIs and custom services supporting Atlassian and CI/CD platforms.
•Analyze application logs and troubleshoot Java-related issues.
•Perform code reviews and quality improvements.
Platform Security & Compliance
•Ensure compliance with enterprise security standards.
•Remediate security vulnerabilities and CVEs.
•Implement:
•Audit logging
•Secret scanning
•Access controls
•Security guardrails
•Support audit, risk, and regulatory reviews.
•Maintain platform hardening standards.
Integration & DevOps
•Integrate Atlassian tools with:
•Jenkins
•SonarQube
•JFrog
•Git repositories
•Enterprise authentication systems
•ITSM platforms
•Design and implement CI/CD automation workflows.
•Enable end-to-end SDLC traceability.
Platform Monitoring & Support
•Monitor platform health and performance.
•Perform root cause analysis for incidents.
•Support production issues and critical outages.
•Create operational runbooks and SOPs.
•Provide L2/L3 support for enterprise platforms.
Required Skills
Atlassian
•Jira Administration
•Confluence Administration
•Bitbucket Administration
•Jira Workflow Design
•Atlassian Data Center Architecture
•Atlassian Migration & Upgrade Experience
ScriptRunner
•ScriptRunner for Jira
•ScriptRunner for Confluence
•ScriptRunner for Bitbucket
•Groovy Development
Jenkins
•Open Source Jenkins Administration
•Pipeline-as-Code
•Shared Libraries
•Plugin Management
•RBAC & Security Controls
Programming
•Python
•Shell Scripting (Bash/KSH)
•Java
•REST APIs
Database Knowledge
•PostgreSQL
•MS SQL
•Basic SQL Queries
DevOps Tools
•Git
•Bitbucket
•SonarQube
•JFrog Artifactory
•Docker/Kubernetes/OpenShift (preferred)
Experience
•6-10+ years of overall IT experience.
•4+ years administering Atlassian products.
•3+ years Jenkins administration experience.
•Strong hands-on ScriptRunner development experience.
•Strong automation and scripting background.
•Experience supporting enterprise-scale environments.
