Strategy
•Awareness and understanding of TAT and Productivity of underwriting team with respect to different products. Manage a team of Analysts for processing transactions within the defined CCPM parameters. Handle local investigations for FRM supporting central FRM and GBS.
Business
•Awareness and understanding of the multiple-products, various stakeholders and the market in which we operate.
Processes
•Maximize the opportunity to reduce costs without compromising controls through hubbing, automation and streamlining of processes. Ensure Standard E2E processing and decisioning flow including AIP capability is in place for ALL products.
People and Talent
•Strengthen the RRO organisation, address capability gaps and refresh development. Drive and continuously Employee engagement. Manage a team of Analysts for processing transactions within the defined CCPM parameters.
Risk Management
•Strengthen discipline in adherence to processes and standards and ensure country procedures aligned to Group standards. Fully engage in initiating and driving the programme of embedding a risk culture. Strongly reinforce lessons learnt from control failures and sub-optimal risk decisions.
Governance
•Improve the effectiveness of the reviews / meetings / forums to achieve precision in identifying key vulnerabilities and speed in mitigating emerging risks. Ensuring unit is always following OR guidelines. No surprise findings in GIA, Regulatory and Peer Reviews.
Regulatory & Business Conduct
•Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
•CI Team, Lending Operations, Business/ Product, CRM, Collections, Branch , CCU Team, Legal & Compliance Team, Bank empanelled external vendors
Other Responsibilities
•Escalation management, Ensure smooth processing of BAU work, Manage work force in optimum way so as to get maximum output, Continuous training and feedback sharing, Anticipate changes well in advance
People and Talent
•Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.
•Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.
•Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.