Support Executive
Primetrace Technologies · Software & Internet
- Remote, India
- Posted today
- Customer Service & Support
About the job
Experience: 1 - 3 yrs
Customer Support Executive ( Voice & Chat Process)
Work From Home
We are looking for enthusiastic and customer-focused professionals to join our support team.
🏠 Location: Work From Home
💼 Experience: 1–3 Years
🗣️ Language: Hindi and English (Mandatory)
Key Responsibilities:
Handle customer queries through Voice & Chat support
Provide timely and accurate resolutions to customer concerns
Troubleshoot basic technical issues and guide users effectively
Escalate complex issues to the relevant teams when required
Ensure high customer satisfaction and service quality
Requirements:
✔️ 1–3 years of experience in Customer Support / Voice Process / Chat Support
✔️ Strong communication skills (spoken and written)
✔️ Good technical aptitude and troubleshooting skills
✔️ Customer-first approach with excellent problem-solving abilities
✔️ Stable internet connection and work-from-home setup