Project Manager I

Job Summary We are looking for an experienced Project Manager with 12+ years of overall experience in managing complex projects and cross-functional teams. The role will be responsible for end-to-end project delivery, including planning, execution, governance, stakeholder management, resource coordination, risk management, financial tracking, and reporting. The ideal candidate should have strong project management and leadership capabilities, excellent stakeholder communication skills, and experience managing multiple priorities in a dynamic environment. Key Responsibilities Own and manage projects through the complete lifecycle, from initiation and planning through execution, monitoring, delivery, and closure. Define project scope, objectives, deliverables, milestones, timelines, dependencies, and success criteria. Develop and maintain detailed project plans and regularly track progress against committed milestones. Coordinate with business, technology, operations, vendors, and other cross-functional teams to ensure successful project execution. Manage project governance through regular status reviews, steering committee meetings, leadership updates, and governance forums. Provide clear and timely reporting on project health, milestones, risks, issues, dependencies, decisions, and action items. Identify project risks and issues proactively and establish appropriate mitigation and contingency plans. Manage changes to project scope, schedule, priorities, resources, and deliverables through established change-management processes. Track resource requirements and coordinate resource allocation with functional and delivery teams. Monitor project budgets, forecasts, utilization, and financial performance where applicable. Manage dependencies across multiple workstreams, teams, applications, and external stakeholders. Drive accountability for action items, deliverables, and agreed timelines. Facilitate project meetings, status reviews, risk reviews, retrospectives, and stakeholder discussions. Escalate critical risks, blockers, resource constraints, and delivery concerns to appropriate leadership. Build strong relationships with customers, business stakeholders, delivery teams, and senior leadership. Ensure project deliverables meet agreed quality standards and customer expectations. Maintain appropriate project documentation, including project plans, RAID logs, status reports, meeting decisions, governance artifacts, and closure documentation. Support process improvement, operational efficiency, standardization, and project management best practices. Coach and guide project team members and support effective collaboration across geographically distributed teams. Manage multiple projects or workstreams simultaneously while maintaining delivery quality and stakeholder expectations. Stakeholder & Governance Responsibilities Serve as the primary point of contact for project-related communication. Conduct regular project governance and status review meetings. Prepare executive-level status reports and presentations. Maintain effective communication between business and delivery teams. Ensure stakeholder expectations, priorities, and project dependencies are clearly understood. Track and drive closure of risks, issues, actions, and decisions. Provide timely escalation and recommendations to senior management when project objectives are at risk. Required Experience & Skills 12+ years of overall professional experience, with substantial experience in project management, delivery management, or program coordination. Strong experience managing projects involving multiple teams and stakeholders. Demonstrated knowledge of project planning, scheduling, execution, monitoring, control, and closure. Strong understanding of project governance and RAID management covering risks, assumptions, issues, and dependencies. Experience with resource planning, budget tracking, forecasting, and project financial management. Strong stakeholder management and executive communication skills. Ability to manage competing priorities, dependencies, and tight delivery timelines. Strong analytical, problem-solving, decision-making, and conflict-resolution skills. Experience working with distributed and cross-functional teams. Excellent written and verbal communication skills. Strong presentation, reporting, documentation, and facilitation capabilities. Good working knowledge of Agile, Scrum, Waterfall, and hybrid project delivery methodologies. Hands-on familiarity with project-management and collaboration tools such as Microsoft Project, Azure DevOps, Jira, Confluence, Microsoft Teams, SharePoint, Excel, and PowerPoint, as applicable. Preferred Qualifications Bachelor's degree in Engineering, Computer Science, Information Technology, Business Administration, Management, or a related discipline. PMP, PRINCE2, PMI-ACP, Certified ScrumMaster (CSM), SAFe, or equivalent project-management certification is preferred. Experience working in large enterprise environments with multiple business and technology stakeholders. Experience managing customer-facing projects, transformation initiatives, application development, infrastructure, operations, or technology programs would be an advantage. Key Competencies Project & Delivery Management Stakeholder Management Project Governance Risk & Issue Management Resource Management Budget & Financial Tracking Change Management Executive Reporting Cross-functional Team Leadership Vendor Management Dependency Management Agile / Scrum / Waterfall Delivery Problem Solving & Decision Making Communication & Negotiation Continuous Improvement Success Measures The Project Manager will be expected to: Deliver projects within agreed scope, schedule, budget, and quality expectations. Maintain strong visibility of project risks, issues, dependencies, and milestones. Ensure timely stakeholder communication and escalation. Drive closure of project actions and blockers. Maintain accurate project governance and reporting. Build effective working relationships across business, customer, technology, and delivery teams. Contribute to improved delivery predictability, operational efficiency, and stakeholder satisfaction.