Process Specialist
Infosys · IT Services & Consulting
- Bangalore, India
- On-site
- Posted today
- Customer Service & Support
About the job
2-4 years of experience in AML/CTF, Transaction Monitoring (Consumer & Partner), Sanctions & PEP Screening, Fraud Investigations (Consumer & Non-Consumer), KYC/CDD/EDD, Due Diligence, and strong analytical and investigative skills.
Responsibilities
•Conduct investigations on suspicious transactions and customer activities by reviewing account behavior, transaction history, and supporting documentation.
•Review and investigate Consumer and Partner Transaction Monitoring alerts to identify suspicious or unusual activities.
•Escalate suspicious cases in accordance with established procedures and regulatory requirements.
•Ensure CDD/EDD processes meet global regulatory standards such as FATF, OFAC, GDPR.
•Prepare and file Suspicious Activity Reports (SARs) and other mandated regulatory reports.
•Perform customer and transaction risk scoring, categorize clients into low/medium/high‑risk tiers.
•Conduct screening for sanctions (OFAC), PEP lists, negative news, and other watchlists.
•Monitor customer accounts and transactions for suspicious patterns, including Wire Fraud, ACH Fraud, Check Fraud, and Account Takeover attempts.
•Analyze data to identify fraud trends or patterns and recommend preventive actions.
•Maintain detailed investigation logs, case files, and audit‑ready documentation.
•Escalate suspicious activity as per regulatory and bank procedures.
•Perform Sanctions and PEP Screening reviews against global watchlists.
•Conduct FCA Licence Checks, Financial Promotions reviews, and Product Compliance assessments.
•Support Credit & Exposure Risk Management activities to identify potential regulatory and financial risks.
•Review and investigate customer, partner, and merchant alerts related to sanctions, adverse media, and compliance breaches.
•Conduct end-to-end Consumer and Non-Consumer Fraud Investigations.
•Investigate suspected fraud, account misuse, identity theft, money mule activities, and policy violations.
•Document findings, recommend actions, and coordinate with stakeholders for fraud prevention and mitigation.
•Perform KYC, CDD, and EDD reviews for new and existing customers.
•Conduct High-Risk Consumer Reviews, periodic reviews, and enhanced due diligence activities.
•Validate Source of Funds (SOF) and Source of Wealth (SOW) information where applicable.
•Review adverse media results and assess customer risk profiles.
Additional responsibilities
•Minimum Graduation degree, preferably MBA •Certification in financial crime prevention (e.g., CAMS, ICA) preferred.
•Intermittent knowledge in MS Excel, Power point
•Effective communication skills
Job Location: Bangalore
Qualification: Any full-time graduate (B.Com/MCom, BBA/MBA)
Shifts: Flexible to work for any shift (24*5)
Experience: 2-4 Years
Educational requirements
Graduate
Preferred skills
India Banking->Consumer Banking, Mortgage, Lending Operations, Commercial Banking
Experience: 2-4 years