Lead I - Enterprise Solutions

JD: • 6+ years of overall ServiceNow testing experience. • Strong hands on testing experience in ServiceNow ITOM, including: • Discovery • Service Mapping • Event Management • CMDB • Solid understanding of ITIL / ITSM processes and ITOM ITSM integration. • Experience testing integrations with monitoring tools • Experience in CMDB data validation, reconciliation, and CI relationship testing. • Hands on experience with test management and defect tracking tools (Jira, HP ALM, Azure DevOps). • Strong SQL or query skills for backend data validation. • Good understanding of ServiceNow tables, CI classes, and relationships