To supervise and manage timely and accurate processing and reporting related to of following transactions / activities:
•Monitoring, Recording and reporting of corporate action announcements on equity and Debt securities for domestic and regional custody clients
•Reconciliation of client eligibility for corporate action events on key dates and reporting of securities and cash entitlements to clients
•Tracking and processing of circulars, notices issued by exchanges, depositories impacting securities held by clients
•Follow-ups, collection, and processing of Corporate Actions Benefits (Cash and Securities) on Equity and Debt Securities held by clients
•Handling client responses & execution of Voluntary Corporate Actions including PUT/CALL options
•Clients’ subscription through Primary Market transactions in Equity/Debt IPOs and QIPs
•Proxy services offered to clients including follow-up for agendas / annual reports, dispatch of the same to clients, execution of proxy instructions, procurement and dispatch of meeting updates.
•Investments made by FDI/ FVCl/ FPI clients through Private Placements and security for the same is received on a timely basis.
•Processing of Demat / Remat / Repurchase instructions of clients.
•In warding of Demat/ Physical securities.
•Follow up Debt IPO allotments and ensure timely credit to clients.
•Activities related to Transfer processing for securities held in physical certificates
•Assist Team Leader/Section Head in any ad hoc assignments
Strategy
•To build a well-defined and robust processes with good controls
•To cross train the people in the corporate actions so that in any kind of disaster we can deliver our services.
•To participate in the bank’s initiative and deliver / implement the same.
Business
•Corporate Action business is to action on any event initiated by a listed/ unlisted company that affects its stakeholders, such as shareholders.
Processes
•Responsible for accurate execution of day-to-day BAU operations of corporate action processing, timely reporting to clients and internal stakeholders. Must ensure all the laid down controls, procedures and regulatory requirements are followed and achieve established targeted standards of productivity. Strive to provide a high level of quality service to all clients and stakeholders, and to ensure that all processes are handled in a compliant and efficient manner. Lastly, dedicated to maintaining and improving BAU operations to ensure the highest level
People & Talent
•To help build a good work life balance for self and team.
•To constantly motivate team towards better performance.
•To encourage and foster a collaborative and supportive working environment.
•To determine training needs of team members and regularly initiate internal training sessions to meet these requirements.
•To give regular feedback to team members.
•To develop a career road map for staff to keep engagement levels high.
•To support Head, Securities Services in planning and controlling staffing and training needs.
Risk Management
•Responsible for timely highlighting/ escalating issues, reporting of exceptions and operational challenges, high volumes in assigned BAU operations to Team Leader / Line Manager.
Governance
•Ensure that all procedures laid down in the Departmental Operating Instructions and the Key Control Standards are adequately followed.
Regulatory & Business Conduct
•Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
•Functional Officers / Managers - Operational matters
•Tech Teams - System related matters
•Ops Review / QA Team – Reconciliations / Audit submissions
•Client Services Team - Client queries / updates
•RTAs / Issuers / Vendors – Corporate Action operational matters
•Depositories / Exchanges / Lead Managers - Information on securities and corporate action offerings