How to build prompt chains for complex product workflows

Learning how to build prompt chains is essential when AI features must handle multi-step tasks. Asking an AI to do five things at once creates messy outputs that are impossible to debug. Think of prompt chaining like a relay race. Each runner is a simple prompt doing one small job and passing the text baton to the next. When shipping features like auto-writing docs or replying to support tickets a giant prompt will fail. Breaking the job into smaller steps lets you isolate exactly which part broke. The tricky part is the handoff. Bad text from one step can ruin the final result without stopping the chain. Your job is to test each prompt individually and add guardrails to check the text before passing it along. In this lesson: - Why giant prompts fail and how to break them into testable sprints - The relay race analogy for understanding text handoffs - Building a support ticket tool to find complaints and check policies - Testing individual prompts and adding guardrails for safe handoffs U2xAI Academy - AI skills for product managers.