•HR Operations
•Manage day-to-day employee HR queries and provide timely resolution.
•Manage employee lifecycle activities including onboarding, confirmation, transfers, promotions and exits.
•Maintain accurate employee records and HR documentation.
•Manage attendance, leave and timesheet-related processes and follow-ups.
•Coordinate with Finance for payroll inputs and employee-related payroll queries.
•Ensure HRMS data is accurate and updated.
•Performance & People Processes
•Coordinate quarterly/annual performance and OKR/KRA cycles.
•Track completion of goal setting, reviews and appraisal activities.
•Maintain performance trackers and prepare required MIS.
•Support managers and employees with performance process-related queries.
•Coordinate employee feedback and 1:1 tracking.
•Employee Engagement
•Plan and execute employee engagement and recognition activities.
•Coordinate employee surveys and feedback initiatives.
•Track engagement action items and support closure.
•Support employee communication and internal HR initiatives.
•HR MIS & Reporting
•Prepare monthly HR dashboards and MIS covering: - Headcount
•Attrition
•Attendance
•Employee movements
•Performance
•Training
•Engagement
•Maintain HR trackers and ensure data accuracy.
•Provide HR data and analysis required for management reviews.
•Policies & Process Improvement
•Support implementation and communication of HR policies.
•Maintain HR SOPs, templates and process documentation.
•Identify gaps in existing HR processes and suggest practical improvements.
•Support HR automation and digitization initiatives.
What We Are Looking For
•3–5 years of experience in HR / People Operations.
•Experience in an IT/Technology organization preferred.
•Strong understanding of HR operations and employee lifecycle.
•Good knowledge of Excel and HR MIS.
•Experience with HRMS tools.
•Strong communication and employee-handling skills.
•High attention to detail and confidentiality.
•Strong ownership, follow-up and execution skills.
•Ability to work independently and manage multiple HR activities.
Key Success Measures
•Accurate and timely HR operations
•Quick resolution of employee queries
•Timely completion of performance, training and engagement activities
•Accurate HR data and reporting
•Strong process compliance
•Improved employee experience
•Effective execution of HR initiatives
