Senior Consultant - System Management

Role Title Senior Analyst

iSeries Access Administration

Provision modify suspend and revoke IBM i iSeriesAS400 user profiles and application access

Perform Joiner Mover and Leaver JML access lifecycle activities

Create and maintain user profiles group profiles supplemental groups and special authorities

Assign users to appropriate security groups and application roles based on approved business requirements

Process access requests within agreed Service Level Agreements SLAs

Validate approvals and ensure requests comply with security policies before provisioning access

Support emergency and temporary access requests in accordance with approved procedures

Maintain accurate records and evidence of all provisioning activities

Access Governance Compliance

Ensure compliance with IAM policies information security standards and regulatory requirements

Support periodic user access reviews and certification campaigns

Identify and escalate excessive privileges Segregation of Duties SoD conflicts and policy exceptions

Support internal external and regulatory audits by providing evidence and responding to audit queries

Participate in remediation activities arising from audit findings and security reviews

Operational Support

Investigate and resolve IBM I accessrelated incidents and service requests

Troubleshot provisioning failures and collaborate with infrastructure application support and business teams

Support business continuity and disaster recovery activities related to IBM i security administration

Maintain process documentation knowledge articles and operational procedures

Continuous Improvement

Identify opportunities to automate manual provisioning activities

Contribute to process improvements documentation and standard operating procedures

Support IAM transformation initiatives and migration activities

Required Skills Experience

Technical Skills

Handson experience administering IBM i iSeriesAS400 security

Knowledge of IBM i user profile administration group profiles authorization lists and special authorities

Understanding of IBM i objectlevel security and library security concepts

Experience with Joiner Mover and Leaver JML access processes

Knowledge of RoleBased Access Control RBAC Least Privilege and Segregation of Duties SoD

Experience using ITSM platforms such as ServiceNow

Familiarity with Identity Governance and Administration IGA platforms such as SailPoint are desirable

Ability to interpret and apply security policies and standards

Soft Skills

Strong analytical and problemsolving skills

Excellent verbal and written communication skills

Ability to manage multiple priorities in a highvolume operational environment

Strong stakeholder management and customer service orientation

Attention to detail and commitment to accuracy

Ability to work independently and collaboratively within a team environment

35 years of experience in IBM i iSeriesAS400 security administration IAM or access provisioning

ITIL Foundation certification is desirable

IBM i security training or certifications will be an added advantage

Experience supporting IBM i environments in large enterprise organisations

Experience supporting audit and regulatory requirements

Exposure to privileged access management and identity governance solutions

Experience with automation or scripting to improve provisioning processes

Key Performance Indicators

Access requests processed within agreed SLAs

Accuracy and quality of provisioning activities

Compliance with audit and security requirements

Reduction in accessrelated incidents and rework

Customer satisfaction and stakeholder feedback

Successful support of access certification and remediation activities