•Monitor third-party due diligence workflows through closure, including questionnaire distribution, tracking, follow-ups, and status reporting
•Support onboarding and offboarding activities for agent banks and financial market infrastructures, including closure of oversight-related actions
•Perform negative media screening and credit risk rating support processes in line with established procedures
•Prepare market development communications, periodic market information updates, and senior briefing materials for agent bank engagement
•Maintain relationship inventory, party and reference data, and documentation records, including retention requirements and repository hygiene
•Investigate process gaps, exceptions, and stakeholder queries, documenting root cause analysis and outcomes
•Recommend efficiency enhancements that improve accuracy, reduce breaks, and strengthen controls and governance outcomes
•Partner with data, analytics, and technology teams to support change delivery and user acceptance testing activities
•Participate in ad hoc projects supporting network management and business stakeholders
•Deliver control and governance reporting and support audit, compliance, and regulatory inquiries with well-organized evidence and reconciliations
Required qualifications, skills, and capabilities:
•Hold a postgraduate qualification in finance
•Demonstrate strong communication, interpersonal, and project management skills
•Apply strong analytical skills with a controls and risk mindset, including sound judgment under pressure
•Exercise ownership through disciplined execution and accountability for risk and control outcomes
•Take initiative to proactively resolve issues and support responsible management practices
•Manage deadlines with urgency and accuracy through effective planning, prioritization, scheduling, and monitoring
•Negotiate solutions to challenges and issues in partnership with stakeholders
•Build productive working relationships across functions and levels to achieve results
•Work effectively across a global team and with external parties to coordinate information and documentation needs
•Use Microsoft Excel, PowerPoint, and Word to produce accurate reporting and documentation
•Exhibit strong data handling judgment, including confidentiality awareness, least-privilege mindset, and careful handling of third-party and internal information