Product Manager III, Amazon Business India

Amazon · Retail & E-commerce

Bengaluru, Karnataka, India
On-site
Posted today
Product Management
full-time

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About the job

About Amazon Business:

Join Amazon Business, where we're revolutionizing B2B commerce. As a rapidly growing $50 billion global business, we're building a future where businesses of all sizes can find, discover, and purchase everything they need with unprecedented ease and intelligence. Our mission: to become the world's most customer-centric company and the preferred strategic partner for smart business buying. From solo entrepreneurs to Fortune 500 companies, we serve diverse business customers across eleven countries, reimagining procurement with innovative solutions that drive efficiency and growth.

At Amazon Business, it's still Day 1. If you're passionate about solving complex challenges, creating disruptive solutions, and making history, this is your opportunity. Bring your insight, imagination, and healthy disregard for the impossible as we unlock the vast potential of B2B commerce in India.

The Role:

Are you excited about building products that transform how millions of businesses discover and adopt e-commerce?

Amazon Business India is looking for a Senior Product Manager to own the Shopping Experience and Marketing Tech charter for Amazon Business in India.

The Vision: We believe the next frontier in B2B commerce is moving from generic experiences to deeply personalized ones. Unlike B2C, Amazon Business customers register with verified business identifiers (GST, PAN), giving us rich context — industry, company size, purchase patterns — from Day 1. We intend to leverage this unique B2B advantage to deliver smarter, more relevant experiences across every customer touchpoint, both onsite and offsite.

We are seeking a talented Senior Product Manager to own the Shopping Experience and Marketing Tech charter for Amazon Business in India. This is a dual-mandate role spanning two interconnected domains:

Onsite Shopping Experience: You will re-imagine every aspect of the business customer's onsite journey — browse, search, selection and offer discovery and checkout. The objective is to simplify the end-to-end shopping experience with personalization and friction reduction to increase frequency and basket size of business customer purchases. You will create a north-star experience that enables customers to quickly discover the most relevant product or high-value action, and complete their purchase with the fewest steps possible.

Off-App Marketing Tech: You will own the marketing technology stack that powers automated, personalized outbound engagement across every customer touchpoint off-app, including:

Organic & AI surfaces — traditional search (SEO) and emerging AI platforms

Conversational surfaces — WhatsApp and chat-based engagement

Outbound channels — email and push notifications

Amazon.com and social — on-platform and social media surfaces

You will build and scale the systems and tooling that enable marketers to create, test, and optimize customer lifecycle journeys without engineering dependency — driving high-intent engagement back into the Amazon Business app and strengthening the brand across off-app surfaces.

Key job responsibilities

Vision & Strategy: Define the long-term product vision and roadmap for both onsite shopping experience and off-app marketing tech — creating a unified engagement layer across all customer touchpoints

Personalization: Drive the development of personalization capabilities that leverage business context and behavioral signals to deliver relevant experiences across onsite and offsite channels

Customer Understanding: Develop deep understanding of business customer lifecycle patterns, procurement behaviors, and channel preferences to inform when, where, and how we engage customers

Experience Design: Design and implement customer experiences that are contextual, frictionless, and consistent across the onsite journey and outbound channels

Marketing Automation: Build and scale marketing automation systems that enable personalized, multi-channel customer journeys — from acquisition through retention — with self-serve tooling for marketing team

Innovation: Pioneer new approaches to B2B customer engagement across emerging surfaces including AI platforms, conversational interfaces, and agentic experiences — positioning Amazon Business ahead of shifting customer behavior

Metrics & Experimentation: Define success metrics, build a robust experimentation roadmap, and drive continuous optimization across all channels and lifecycle stages

Collaboration: The roadmap will be a mix of India-first products and India adaptations of global product features. You will partner closely with senior stakeholders across engineering, science, marketing, UX design, and business intelligence teams across Amazon India and Amazon Worldwide

A day in the life

You start your morning reviewing key product metrics and customer feedback, identifying signals that inform your next set of priorities. By mid-morning you are in a design review, debating trade-offs on a new feature with your engineering and design partners. After lunch you draft a product requirements document, pressure-testing assumptions with data from recent experiments. Later, you connect with cross-functional partners to align on an upcoming launch plan and resolve open dependencies.

Basic qualifications

5+ years of end to end product delivery experience

Bachelor's degree or equivalent

Experience owning/driving roadmap strategy and definition

Experience with end to end product delivery

Experience with feature delivery and tradeoffs of a product

Experience as a product manager or owner

Experience owning technology products

Preferred qualifications

Experience in influencing senior leadership through data driven insights

Experience working across functional teams and senior stakeholders

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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