PM_PMO_Sr
EXL · IT Services & Consulting
- Gurugram, Haryana, India
- Hybrid
- Posted yesterday
- Consulting & Strategy
About the job
PM-PMO support to Insurance clients
Act as PMO lead/Secretariat for SteerCo, Delivery Action Team (DAT), and strategic governance forums, ensuring structured agenda management, executive-ready decision logs, action tracking, and follow-through on leadership commitments
Own and govern the New Demand Pathway , working with business, technology, risk, and compliance stakeholders to improve intake discipline, delivery efficiency, prioritization quality, and portfolio throughput
Provide embedded PMO and delivery management support across multiple workstreams, enabling portfolio capacity, delivery discipline, proactive dependency management, and consistent execution governance
Drive continuous improvement and value creation by identifying delivery bottlenecks, standardizing PMO routines, improving governance cadence, and strengthening outcome-focused execution
Champion Agile portfolio management practices and provide training on portfolio frameworks
Serve as the primary interface between delivery teams and central PMO/APO services , ensuring governance standards, reporting expectations, delivery controls, and escalation protocols are consistently applied
Enable data governance and regulatory compliance through alignment with risk and compliance teams
Manage integration, dependencies, and cross-functional alignment across business, technology, operations, risk, and compliance teams to ensure predictable delivery and timely decision-making
Facilitate backlog prioritization and portfolio governance , ensuring alignment with strategic objectives, funding guardrails, delivery capacity, benefits realization, and senior stakeholder expectations
Support Agile program execution including quarterly planning and sprint alignment across multiple squads
Lead stakeholder communication, executive reporting, and governance updates , including SteerCo packs, dashboards, status narratives, risks, decisions, and cross-geography delivery updates
Own RAID management , including proactive risk identification, mitigation planning, dependency tracking, issue resolution, escalation management, and closure governance
Support financial analysis and decision-making , including cost-benefit, cost of delay, and prioritization trade-offs
Enable cross-geography collaboration through structured planning and effective communication
Bachelor's degree in Computer Science, Business Administration, or related field; Master's degree preferred.
8–12 years of progressive experience in Project Management, PMO, or Program Delivery roles, with a strong track record of independently managing complex, cross-functional initiatives aligned to strategic business priorities.
Ability to translate complex delivery, technology, risk, and compliance topics into clear executive narratives, impact assessments, decision points, and implementation roadmaps for varied stakeholder groups.
Demonstrated ability to influence senior stakeholders, manage competing priorities, build consensus across functions, and drive accountability without direct authority.
Comfortable making timely, data-informed decisions in ambiguous delivery environments, balancing delivery timelines, risks, dependencies, and stakeholder expectations.
Strong problem solver with experience leading project teams, resolving delivery blockers, facilitating trade-off discussions, and maintaining momentum across complex workstreams.
Excellent analytical, problem-solving, and decision-making skills, with the ability to prioritize competing demands effectively.
Exceptional communication, negotiation, and stakeholder management skills, with the ability to influence leadership, collaborate across teams, and manage expectations across business and technology groups.
Strong executive presentation, facilitation, leadership, and governance management skills, with experience preparing senior-level status updates and decision materials.
Working knowledge of Agile, hybrid, and traditional delivery models, with practical experience supporting quarterly planning, sprint alignment, backlog governance, and multi-squad coordination.
Strong ownership mindset with mature planning, coordination, documentation, follow-up, and team leadership skills required to manage initiatives end-to-end with minimal supervision.