Lead II - Software Testing (E2E Test Lead - Facets)

Job Summary We are seeking an experienced E2E Test Lead – Facets to lead testing initiatives for healthcare payer transformation and enterprise applications. The ideal candidate will have strong expertise in Facets, end-to-end testing, test strategy development, stakeholder management, and coordination across multiple application teams. The individual will be responsible for ensuring seamless validation of business processes spanning enrollment, claims, billing, provider, customer service, and downstream integrations. The role requires extensive experience in healthcare payer systems, strong leadership capabilities, and the ability to manage testing across complex technology landscapes. Key Responsibilities Lead End-to-End (E2E) testing activities across the Facets ecosystem and integrated applications. Develop and execute comprehensive E2E test strategies, test plans, and test scenarios. Coordinate testing activities across business, development, QA, vendor, and client teams. Analyze business requirements and ensure complete test coverage. Manage SIT, E2E, UAT, and Production Validation testing phases. Drive defect triage meetings and ensure timely defect resolution. Track testing progress, risks, dependencies, and provide executive-level reporting. Facilitate test data management and environment readiness activities. Validate interfaces and integrations between Facets and surrounding applications. Support release planning, deployment validation, and production cutover activities. Ensure compliance with healthcare regulations and organizational quality standards. Mentor and guide testing teams throughout the project lifecycle. Primary Skills Facets Functional Expertise Healthcare Payer Domain End-to-End Testing Leadership Claims Testing Member Enrollment Testing Provider Configuration Testing Billing & Premium Testing System Integration Testing (SIT) User Acceptance Testing (UAT) Defect Management & Test Governance Secondary Skills SQL & Database Validation API Testing (Postman/SoapUI) Jira, Azure DevOps, ALM Test Automation Knowledge Agile/Scrum Methodology Healthcare EDI Transactions (834, 837, 835, 270/271) Data Reconciliation & Reporting Release & Environment Management Healthcare Compliance Knowledge Vendor & Stakeholder Management Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. 10+ years of Testing/QA experience with at least 5+ years in Healthcare Payer engagements. Strong hands-on experience with Facets platform. Experience leading large-scale E2E testing programs involving multiple integrated applications. Strong understanding of Healthcare Claims, Membership, Provider, and Billing modules. Experience working in Agile and Waterfall delivery models. Excellent communication, leadership, and stakeholder management skills.