Desktop Support Engineer

Experience: 3 TO 5 YEARS

Desktop Support Engineer L3

Location: Sayakha, Taluka Vagra, District Bharuch, Gujarat

CTC: ₹30,000 – ₹35,000 per month

Gender: Male Candidates Only

Experience: 3–5 Years

Provide advanced desktop and end-user support for hardware and software-related issues.

Troubleshoot and resolve desktop, laptop, printer, operating system, and peripheral-related problems.

Perform hardware troubleshooting, component replacement, installation, and preventive maintenance.

Handle networking and passive infrastructure support at the site.

Troubleshoot LAN connectivity, network points, patch panels, and related passive components .

Perform installation, testing, troubleshooting, and basic maintenance of fiber optic cables .

Troubleshoot and manage network switches and switch ports , including port connectivity and basic configuration checks.

Identify and resolve network connectivity issues between end-user devices and network infrastructure.

Support LAN cabling, patching, labeling, and connectivity testing as required.

Coordinate with network and infrastructure teams for complex technical issues and escalations.

Maintain proper documentation of hardware, network issues, troubleshooting activities, and asset-related information.

Ensure timely resolution of incidents and maintain smooth day-to-day IT operations at the site.

Required Skills

Strong practical experience in Desktop Support and Hardware Troubleshooting .

Good knowledge of Networking and Passive Infrastructure .

Hands-on knowledge of LAN connectivity and network troubleshooting .

Practical exposure to Fiber Optic Cable and connectivity testing.

Good understanding of Network Switches and Switch Ports .

Ability to troubleshoot hardware, LAN, and connectivity-related issues independently.

Good communication and coordination skills.

Willingness to work on-site and handle day-to-day IT infrastructure support.