•Coordinate with QC for raw-material, in-process and finished-product testing.
•Ensure production parameters meet established specifications.
•Investigate quality deviations and production-related complaints.
•Support root-cause analysis and corrective/preventive actions.
•Ensure products are released only after meeting required quality specifications.
•Monitor hygiene, sanitation and personnel practices on the production floor.
•Follow GMP, HACCP, food-safety and plant SOP requirements .
•Ensure proper documentation and traceability of batches.
•Support internal audits and inspections.
•Prevent cross-contamination between products and production areas.
•CIP & Plant Hygiene
This is an important area for a dairy production role.
•Monitor CIP (Clean-in-Place) activities for tanks, pipelines, pasteurisers, fillers and other processing equipment.
•Verify cleaning cycles according to approved SOPs.
•Monitor cleaning parameters such as time, temperature, chemical concentration and flow/turbulence where applicable.
•Ensure proper cleaning and sanitisation before production starts.
•Coordinate with QC for verification of cleaning effectiveness.
•Maintain hygiene standards in processing and packaging areas.
•Report any sanitation failure or hygiene deviation immediately.
•Production Staff Supervision
•Supervise operators and production workers during shifts.
•Allocate manpower according to production requirements.
•Train employees on SOPs, hygiene, safety and equipment operation.
•Ensure workers follow proper personal hygiene and PPE requirements.
•Monitor employee performance and discipline on the production floor.
•Communicate production targets and process requirements clearly to operators.
•Conduct shift handovers and communicate pending issues to the next shift.
•Production Planning & Efficiency
•Prepare and implement daily production schedules in coordination with planning, procurement and dispatch teams.
•Ensure availability of raw materials, packaging materials and manpower.
•Monitor yield and production efficiency .
•Identify bottlenecks in the production line.
•Reduce downtime and unnecessary equipment stoppages.
•Work on process improvements to improve productivity.
•Analyse wastage and identify opportunities for reduction.
•Coordinate preventive maintenance activities to minimise unexpected breakdowns.
•Packaging & Cold Storage
•Monitor filling and packaging operations.
•Ensure correct product, batch number, manufacturing date, expiry/best-before information and packaging material are used.
•Check packaging integrity and sealing.
•Coordinate with QC regarding finished-product quality.
•Ensure products are transferred to cold storage at the required conditions.
•Monitor cold-storage temperature and maintain the required cold chain.
•Coordinate with dispatch to ensure products are dispatched according to FIFO/FEFO principles where applicable.
•Safety & Compliance
•Follow plant safety procedures and ensure employees follow them.
•Identify unsafe conditions in the production area.
•Ensure proper use of PPE.
•Report accidents, near misses and equipment hazards.
•Follow food-safety regulations and company SOPs.
•Maintain proper production and quality documentation for traceability.
Key Areas You Should Know for the Interview
For this particular type of role, prepare these topics:
Dairy Processing
•Milk reception
•Chilling
•Pasteurisation
•Homogenisation
•Standardisation
•Cream separation
•Fermentation
•Curd/yoghurt production
•Paneer production
•Ghee and butter processing
•Packaging and cold storage
Quality
•Fat and SNF
•Acidity
•MBRT
•Antibiotic testing
•Adulteration testing
•Microbiological testing
•Sensory evaluation
•Shelf-life
•HACCP
•GMP
•CIP
•CCP and critical process parameters
Production
•Production planning
•Yield calculation
•Material balance
•Process losses
•Downtime
•OEE/basic efficiency concepts
•Preventive maintenance
•Shift management
•Batch documentation
•Root-cause analysis
