Cyber - Digital Trust & Online Protection - Trust & Safety - L45

Deloitte USI (US-India offices) · Consulting & Professional Services

Multiple Locations, India
On-site
Posted 2 days ago
Customer Service & Support

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About the job

L45 - DP-Trust & Safety - Senior Consultant

Deloitte’s Regulatory, Risk & Forensic practice helps clients translate evolving regulatory and risk requirements into practical action. Our Trust & Safety practice helps technology, media, and telecommunications organizations design, operate, and assure policies, enforcement operations, and safeguards that protect users and communities, including in artificial intelligence (AI)-enabled and agentic experiences. We combine data, AI, emerging technology, and industry insight to help clients navigate complexity and create value.

Work you'll do

As a Senior Consultant – Trust & Safety on the Data and Digital Trust team, you will be responsible for:

Support trust and safety program design and transformation across policy, enforcement, escalation, appeals, automation, testing, and remediation.

Translate online-safety regulations into content and conduct policies, enforcement standards, risk taxonomies, controls, and internal procedures.

Assess moderation and enforcement workflows, including user reporting, detection, human review, escalation, appeals, transparency reporting, and safety analytics.

Conduct risk and harms assessments for systemic risk, safety of minors, abuse, fraud, misinformation, and AI-related harms; define safety-by-design requirements and controls.

Evaluate enforcement effectiveness and moderation operations; support regulator engagement, incident readiness, AI safety testing, youth safety, and client workstreams.

The team

Deloitte’s Data and Digital Trust practice helps organizations use data responsibly while protecting privacy, security, and digital trust. We advise, implement, and operate solutions across privacy and data protection, online protection, risk and controls, and technology enablement to address evolving regulations and consumer expectations.

Location: Hyderabad, Bengaluru, Chennai, Pune

Qualifications

Required:

Bachelor’s degree in Information Systems, Communications, Computer Science, Law, Business Management, or Public Policy

4+ years of experience in technology, media, and telecommunications or consulting in trust and safety policy, operations, or program transformation; online-safety risk and harms assessments; regulatory implementation; process and control testing; transparency reporting; enforcement or moderation operations; or data analysis

Experience supporting client engagements or project workstreams in a consulting, advisory, or professional services environment

Preferred:

Experience with the Digital Services Act, European Union Artificial Intelligence Act, United Kingdom Online Safety Act, Australia Online Safety Act, Children’s Online Privacy Protection Act (COPPA), age-appropriate design, or youth online safety laws

Experience with regulatory requirements analysis, policy gap assessments, regulatory controls testing, and trust and safety or risk technology such as case management, content-review tooling, detection platforms, or governance, risk, and compliance (GRC) tools

Experience supporting trust and safety, content policy, or regulatory risk functions, including moderation or enforcement operations, safety analytics, abuse, fraud, child safety, age assurance, or youth safety programs

Experience with AI safety, red-teaming, evaluation of AI-enabled products, Structured Query Language (SQL), or business intelligence (BI) tools

Experience supporting proposal development, client presentations, or business development activities

Master of Business Administration or a Certified Regulatory Compliance Manager, Certified Information Privacy Professional, Certified Fraud Examiner, Project Management Professional, or AI Governance Professional designation.

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