Content Manager I

Job Title- Content Manager I Solution Line- WCRG Position type- Full Time Work Location- Bangalore, Whitefield Working style- In Office Cab Facility- Yes People Manager role: No Senior Content Manager Job Description The Senior Content Manager is responsible for the maintenance of sales content and literature utilized by our Proposal Management Team for Consulting Proposals. The Senior Content Manager works with various internal colleagues and Subject Matter Experts (SMEs) to make sure content is up to date and accurate, as well as assist the broader sales team with ad hoc requests. Job Responsibilities: Conduct periodic content review updates with key Stakeholders and SMEs, following up as needed. Maintain assigned library content, including incorporation of timely updates to existing material, building out new content, and retiring outdated content. Review content for formatting, spelling, grammar, and adherence to brand standards. Proactively monitor official channels to identify news and updates that could impact our content library. Coordinate with Pursuit Managers to review submitted proposals for updates and/or new material. Partner with Graphic Designers to ensure content is supported by accurate and engaging graphics. Learn and advocate on behalf of the Aon Proposition, to ensure our tone of voice is properly represented in all our materials. Coordinate email communications and strategy calls (if needed) with SMEs and domain leaders to kick off cycle review or ad-hoc reviews. Ensure all record meta-data in Loopio is correct and updated, as needed. Troubleshoot Loopio issues with users before escalating. Contribute to the Loopio relationship, including providing input during bi-weekly meetings with Account Manager. Loopio Proposal system administration, as well as training new and existing users on functionality and process improvements, including support and training for upgrades and testing. Communicate system issues/downtime and/or upgrades to users. Monitor Content mailbox for any ad hoc questions or Loopio issues received. Establish and track bid content performance metrics and stakeholder feedback, providing regular reporting and recommendations to improve content effectiveness, engagement, and business impact. Develop and maintain a continuous improvement process that uses performance data, user insights, and business outcomes to enhance content quality, relevance, and impact over time. Manage the content development process for new services, tools, and processes, working with internal content contributors developing relationships with Key Stakeholders and SMEs. You Bring Knowledge and Expertise Requirements: BA/BS Degree required in Marketing, Communication, English, Journalism, Business, or related undergrad degree. Minimum 8-11 years of relevant business experience. Experience in the healthcare, wealth, and/or risk space, strong understanding of business process outsourcing and benefits administration a plus. Experience working in a proposal or sales operations/support environment. Excellent project management skills and experience running large/complex proposal projects. Exceptional organizational and planning skills with the ability to multi-task and prioritize. Excellent written and verbal communication skills. Strong presentation skills – ability to communicate with senior business executives. Ability to work in a fast-paced environment and turn deliverables around quickly. Excellent interpersonal skills. Strong attention to detail. Microsoft Office (Excel, PowerPoint, Word, SharePoint) Experience with Loopio or similar Proposal Automation Systems. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. COMMITMENT TO SUSTAINABILITY “Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.” 2587932

Job Title- Content Manager I Solution Line- WCRG Position type- Full Time Work Location- Bangalore, Whitefield Working style- In Office Cab Facility- Yes People Manager role: No Senior Content Manager Job Description The Senior Content Manager is responsible for the maintenance of sales content and literature utilized by our Proposal Management Team for Consulting Proposals. The Senior Content Manager works with various internal colleagues and Subject Matter Experts (SMEs) to make sure content is up to date and accurate, as well as assist the broader sales team with ad hoc requests. Job Responsibilities: Conduct periodic content review updates with key Stakeholders and SMEs, following up as needed. Maintain assigned library content, including incorporation of timely updates to existing material, building out new content, and retiring outdated content. Review content for formatting, spelling, grammar, and adherence to brand standards. Proactively monitor official channels to identify news and updates that could impact our content library. Coordinate with Pursuit Managers to review submitted proposals for updates and/or new material. Partner with Graphic Designers to ensure content is supported by accurate and engaging graphics. Learn and advocate on behalf of the Aon Proposition, to ensure our tone of voice is properly represented in all our materials. Coordinate email communications and strategy calls (if needed) with SMEs and domain leaders to kick off cycle review or ad-hoc reviews. Ensure all record meta-data in Loopio is correct and updated, as needed. Troubleshoot Loopio issues with users before escalating. Contribute to the Loopio relationship, including providing input during bi-weekly meetings with Account Manager. Loopio Proposal system administration, as well as training new and existing users on functionality and process improvements, including support and training for upgrades and testing. Communicate system issues/downtime and/or upgrades to users. Monitor Content mailbox for any ad hoc questions or Loopio issues received. Establish and track bid content performance metrics and stakeholder feedback, providing regular reporting and recommendations to improve content effectiveness, engagement, and business impact. Develop and maintain a continuous improvement process that uses performance data, user insights, and business outcomes to enhance content quality, relevance, and impact over time. Manage the content development process for new services, tools, and processes, working with internal content contributors developing relationships with Key Stakeholders and SMEs. You Bring Knowledge and Expertise Requirements: BA/BS Degree required in Marketing, Communication, English, Journalism, Business, or related undergrad degree. Minimum 8-11 years of relevant business experience. Experience in the healthcare, wealth, and/or risk space, strong understanding of business process outsourcing and benefits administration a plus. Experience working in a proposal or sales operations/support environment. Excellent project management skills and experience running large/complex proposal projects. Exceptional organizational and planning skills with the ability to multi-task and prioritize. Excellent written and verbal communication skills. Strong presentation skills – ability to communicate with senior business executives. Ability to work in a fast-paced environment and turn deliverables around quickly. Excellent interpersonal skills. Strong attention to detail. Microsoft Office (Excel, PowerPoint, Word, SharePoint) Experience with Loopio or similar Proposal Automation Systems. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant and more valued. COMMITMENT TO SUSTAINABILITY “Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.”