AI Programme Engagement and Delivery - Vice President

Citi · Banking & Financial Services

Mumbai Maharashtra India
On-site
Posted yesterday

About the job

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Citi is looking for a Vice President, AI Programme Engagement & Delivery to join the Client Organisation AI Lead team — a group that directly supports revenue growth managing Credit, Marketing, Research, Client Delivery, and Ventures on behalf of Citi's businesses. In this role, you will coordinate and support the end-to-end delivery of AI initiatives, ensuring governance, stakeholder alignment, and programme reporting operate to the highest standard. Sitting at the intersection of project management, governance, technology, and artificial intelligence, this position offers significant exposure to senior leadership and meaningful contribution to Citi's AI transformation agenda.

What We Offer:

Joining Citi's Client Organisation AI Lead team means stepping into one of the most strategically significant programmes in global banking today. You will be part of a high-performing central team that directly shapes how AI is adopted and embedded across Citi's business activities — with real visibility, real influence, and real career momentum.

Direct exposure to Citi's AI operating model and the opportunity to work at the cutting edge of AI adoption in financial services, developing a highly sought-after skillset in a rapidly evolving field.

Regular interaction with and visibility to senior leaders across the Client Organisation, the Office of AI, and broader Citi leadership.

A platform for significant career growth, with the ability to build expertise across programme delivery, controls, analytics, and AI governance in a complex global organisation.

Hybrid working arrangement with 3 days in the office and 2 days working remotely, supporting a sustainable and productive work-life balance.

Access to Citi's global learning and development resources, enabling continued professional growth across technical, leadership, and domain skills.

Competitive financial wellbeing benefits and a comprehensive package aligned to your seniority and contribution.

A collaborative, performance-driven team environment where your work has measurable impact on Citi's strategic AI agenda.

In this role, you’re expected to:

Coordinate the day-to-day delivery of the AI programme, managing multiple workstreams simultaneously and ensuring milestones are met on time and to a high standard.

Organise governance practicalities of the AI Lead team, including tracking actions, maintaining decision logs, and ensuring controls documentation is accurate and up to date.

Build and sustain trusted relationships with stakeholders across business, technology, risk, and control functions, keeping all parties aligned on programme status, priorities, and key decisions.

Prepare and deliver clear, concise reporting on programme progress, issues, and risks to audiences ranging from working-level teams to senior management.

Provide analytical support including data analysis, visualisation, and presentation-quality reports that inform decision-making at programme level – driving data informed decision making.

Monitor adherence to relevant policies, procedures, and regulatory requirements, and support the implementation of business-specific controls across the programme.

Translate business needs into structured requirements, user stories, and acceptance criteria that teams can act on directly.

As a successful candidate, you’d ideally have the following skills and exposure:

Five to ten years of experience in programme delivery, business management, PMO, or controls within the financial services industry.

Demonstrated ability to manage multiple priorities and deliver high-quality outputs in a fast-paced, complex environment.

Advanced proficiency in Microsoft Office Suite, particularly PowerPoint and Excel, with the ability to produce clear, impactful presentations and reports for senior audiences.

Skilled in data analysis and visualisation, with a strong analytical and evidence-based approach to problem-solving.

Exceptional written and verbal communication, with experience engaging stakeholders from junior analysts through to senior management.

Working knowledge of governance frameworks, internal controls, and documentation standards within financial services.

Bachelor's degree or equivalent in Finance, Economics, Business, Computer Science, Engineering, or a related field.

Beneficial Skills & Qualifications:

Experience supporting cross-functional programmes within a large-scale, global organisation.

Experience supporting AI, data, or technology initiatives within a complex, cross-functional organisation

Familiarity with AI or machine learning concepts at a foundational level, with an interest in how these technologies are applied within financial services.

Awareness of enterprise applications and business process frameworks relevant to financial services operations.

Experience negotiating with or managing relationships with external parties such as vendors or third-party programme partners.

Education:

Bachelor’s/University degree or equivalent experience

MBA or CFA or CA preferred

Apply now to bring your programme delivery expertise to one of the most impactful AI initiatives in global financial services — and help shape the future of Citi's client capabilities.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Shift: UK Hours

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Job Family Group:

Project and Program Management ------------------------------------------------------

Job Family:

Program Management ------------------------------------------------------

Time Type:

Full time ------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above. ------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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