•Own the tier-1 data queue for internal GTM systems data support: account ownership changes, account creation, merges, parent-child hierarchies, lead conversion, and linking billing subscriptions to the right Salesforce account.
•Resolve requests within the team's response standard and leave a record any teammate can pick up.
•Write and maintain a runbook for every recurring request type: the trigger, the checks, the steps, the edge cases, and when to escalate.
•Design, build and run the Data Quality Agent with Code Rabbit Coding Agent and our engineering harness, starting in shadow mode and earning its autonomy one workflow type at a time.
•Define the agent's approval tiers: what it can fix on its own, what it proposes for human approval, and what it always escalates.
•Run duplicate detection and merge cohorts across accounts, contacts and leads, and keep account hierarchies accurate as customers grow, merge and reorganize.
•Close enrichment gaps (firmographics, domains, HQ location, parent company) using our enrichment tools and the data warehouse.
•Track the request queue and data health with clear metrics: volume by request type, time to resolve, agent accuracy, and how often humans override the agent.
•Find the root cause behind repeat requests and bring proposals to the engineers so the fix lands upstream.
